BBB Business Review

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BBB Accredited Business since

Bill Howe Plumbing Inc

Phone: (619) 286-6348 Fax: (619) 276-5022 View Additional Phone Numbers 9085 Aero Dr #B, San Diego, CA 92123

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This company offers commercial and residential services in plumbing installations and repairs, drain cleaning and repair, sewer camera inspection, epoxy sewer lining, water filtration, backflow testing and installation, slab leak location and repair, tankless and conventional water heater installation and repair, heating and air conditioning installation and repair, duct cleaning and installation, and air purification. Additionally the company offers water mitigation, mold removal, structural drying, carpet cleaning and reconstruction.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Bill Howe Plumbing Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Bill Howe Plumbing Inc include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 5 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

5 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 5

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Bill Howe Plumbing Inc
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 2

Additional Information

BBB file opened: July 27, 1994 Business started: 02/01/1980 in CA Business incorporated 11/01/1985 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Contractors State License Board
9821 Business Park Drive, Sacramento CA 95827
Phone Number: (800) 321-2752
The number is 488413.

Contractors State License Board
9821 Business Park Drive, Sacramento CA 95827
Phone Number: (800) 321-2752
The number is 906704.

Contractors State License Board
9821 Business Park Drive, Sacramento CA 95827
Phone Number: (800) 321-2752
The number is 970643.

Type of Entity


Business Management
Mr. Bill Haws, General Manager Ms. Tina Howe, CFO/ Vice President Mr. William Howe Jr., CEO/President Ms. Julie Riddle, Marketing Director
Contact Information
Customer Contact: Ms. Julie Riddle, Marketing Director
Number of Employees


Business Category

Plumbers Sewer Contractors Water Heaters - Repairing Heating & Air Conditioning Air Conditioning Repair Air Conditioning Systems - Cleaning Heating Equipment & Systems Cleaning & Repair Mold & Mildew Inspection/Removal/Remediation Air Purifying & Cleaning Systems & Equipment Air Conditioning Supplies & Parts Sewer Pipe Water Filtration & Purification Equipment Water Heaters - Parts & Supplies Water Damage Restoration Furnace Sales & Service Air Duct Cleaning Backflow Testing Backflow Prevention Devices & Services Air conditioning & Heating Contractors - Commercial Sewer Inspection Water Heater - Tankless Air Duct Systems Water & Sewer Line Protection Heating & Air Conditioning - Filters Water Mitigation Water Leak Detection Leak Detection Air Conditioning Contractors & Systems Drainage Contractors Gas Detectors Heat Pumps Heating Contractors

Method(s) of Payment
Cash, check or all major credit cards. Invoicing available if account application is approved.
Alternate Business Names
AM-PM Sewer and Drain Cleaning Bill Howe Heating & Air Conditioning Inc Bill Howe Restoration & Flood Services Inc
Industry Tips

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.