BBB Business Review

Text Sizesmall medium large
Are you the Owner of this Business? ×
BBB® Accredited Business Seal

Are you...?

If yes, click here to login.

Are you...?

BBB Accredited Business since

GPS Moving & Storage Inc

Phone: (888) 896-2086 2402 Main St #A, Chula Vista, CA 91911 View Additional Email Addresses http://www.gpsmoving.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers long distance moving and storage.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that GPS Moving & Storage Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for GPS Moving & Storage Inc include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 10 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

10 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 3
Guarantee/Warranty Issues 0
Problems with Product/Service 6
Total Closed Complaints 10

Customer Reviews Summary Read customer reviews

11 Customer Reviews on GPS Moving & Storage Inc
Customer Experience Total Customer Reviews
Positive Experience 10
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 11

Additional Information

BBB file opened: May 03, 2010 Business started: 03/21/2008 in CA Business started locally: 03/21/2008 Business incorporated 03/06/2009 in WY
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

U.S. Department of Transportation
Secretary of Transportation, 400 7th Street, S.W., Washington DC 20590
The number is 1754831.

U.S. Department of Transportation
Secretary of Transportation, 400 7th Street, S.W., Washington DC 20590
The number is 642006.

Type of Entity

Corporation

Business Management
Ms. Tammy Cruz, Manager Mr. Chaim Lugasi, Owner
Contact Information
Principal: Ms. Tammy Cruz, Manager
Principal: Mr. Chaim Lugasi, Owner
Number of Employees

18

Business Category

Moving & Storage Company Movers

Alternate Business Names
Viva Moving and Storage Inc
BBB Program Participation

BBB Yellow Pages

Industry Tips
Moving Companies
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.