Business ProfileforReborn Cabinets LLC

On June 4-5, 2024 workers removed my existing shower to install and convert to a new tub/shower. Inspector issuing permits inspected work and stated he would not approve work and informed me that the job needed to be repaired prior to install. Workers had cut wrong and weakened my floor supports for the new shower/tub install.. *********** acted like it was nothing to worry about and left. Then was contacted by project manager after I called several times to see when my issue was going to be resolved. He called reassuring they would fix it and would need to get an engineer to work on it. After days/weeks later no updates were given until I inquired via text numerous times.. asked to at least be updated regularly on any progress/efforts etc. Most of my texts unanswered each week by project manager until I had to call the main office. Then was told no engineer wants to take on the job but they are having to fly one in. Another week passes and then told the engineer is coming, then no update. Another week passes told he will have to get copy of house plans and measure the whole house. Another week passes. Now after over 2.5 months Im still waiting for answers to my texts, for regular updates from the project manager. Ive been very patient. I have a big hole in my bathroom and just praying it will be fixed soon and have my bathroom back to normal! No regular communication makes me worried that this is more serious than Im being told. Was last told a couple weeks ago that the manager would contact me. Nothing. Even called the company and got transferred, left a message this week.. still nothing! No call back. I need to be contacted on a regular basis (weekly at least) in order to be reassured and kept updated like any reputable company would. (Reborn was Referred by ******).