Business ProfileforSewing Machines Plus

On Saturday, February 04, 2023, ordered the King ******* II ELITE Long Arm Quilting Machine with Bonuses; 12ft Frame and Longarm Starter Kit for $7,198.00. I took advantage of the ************** 48-mos Zero interest financing. Everything appeared to go smoothly with no indications of issues with the order. On Monday, I called Sewing Machines Plus to ask a question about the 12ft frame. I was transferred to a sales person identified as "****". I explained to **** about my concerns of the frame and he eagerly cleared that up for me. I was pleased he was so helpful. **** then alerted me that the King ******* II Elite is on back order and didn't know when it would be in stock. I expressed my dismay as to why it didn't indicate this on the website and why it allowed me to go through with the financing if its on backorder. He offered to sell me the Grace **19 and a different frame for about $3,000. more. I told **** this felt more like a sales ploy to get people to buy a more expensive machine especially since already committed to the financing. **** offered to see if he could come up with other options but would have to call me back.Wednesday - **** still hadn't called me back and so I called him. Informed him that website still shows machine available and not on backorder. This leads me to believe that this is a sales scheme to get people to buy a more expensive system. **** informed me that there is a disclosure on the website indicating potential issues, blah, blah is all I could hear at that point. He then reiterated that he offered me a different system that cost a little more. "I said yes you did..., several thousand dollars more which again leads me to believe this is a sales scheme." Today is Thursday and the website still allows you to purchase and apply for financing without any indicators of this being on backorder. My order still shows active even though I cancelled on Wed. I left negative review on their ******** and they deleted it twice.