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Find a Location

Mossy Nissan Kearny Mesa has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Mossy Nissan Kearny Mesa

      8118 Clairemont Mesa Blvd San Diego, CA 92111-1706

      BBB Accredited Business
    • Mossy Nissan Kearny Mesa

      4625 Brinnell St San Diego, CA 92111-2301

      BBB Accredited Business

    Business ProfileforMossy Nissan Kearny Mesa

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/18/1994

    Years in Business: 42

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This business offers new and used car sales.

    Business Details

    This is a multi-location business.

    Find a Location

    Mossy Nissan Kearny Mesa has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Mossy Nissan Kearny Mesa

        8118 Clairemont Mesa Blvd San Diego, CA 92111-1706

        BBB Accredited Business
      • Mossy Nissan Kearny Mesa

        4625 Brinnell St San Diego, CA 92111-2301

        BBB Accredited Business
      Location of This Business
      8118 Clairemont Mesa Blvd, San Diego, CA 92111-1706
      BBB File Opened:
      4/21/1995
      Years in Business:
      42
      Business Started:
      6/14/1982
      Business Incorporated:
      6/14/1982
      Accredited Since:
      5/18/1994
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Mossy Nissan Inc
      Business Management
      • Mr. Peter Mossy, Vice President
      • Ms. Patsy Jones, Corporate Account Manager
      • Mr. Steve Deering, Manager
      • Mr. Kenny Afshar, General Manager
      • Mr. Ali Arshad, General Sales Manager
      • Mr. Bret Calvert, Service Manager
      Contact Information

      Principal

      • Mr. Peter Mossy, Vice President
      • Mr. Steve Deering, Manager

      Customer Contact

      • Ms. Patsy Jones, Corporate Account Manager
      • Mr. Kenny Afshar, General Manager
      • Mr. Ali Arshad, General Sales Manager
      • Mr. Bret Calvert, Service Manager
      Additional Contact Information

      Fax Numbers

      • (858) 560-0793
        Primary Fax

      Email Addresses

      Website Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      7 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Fred M

      1 star

      09/05/2024

      Took my 2012 Nissan Versa in for an oil change. The car only has ***** original miles. The automotive equivalent of the Hope Diamond. Stupid me, I had a ***** coupon. Should have done the job myself. When I came home I noticed the windshield, which was brand new factory original when I dropped the car off, was cracked - right down by the wipers, which is where they always place their wooden clipboard with the work order. So I immediately took the car back to the dealership and I guess I was pretty lucky because they offered to pay for the labor, but it still ended up costing me ****** for the glass.Good thing the car didn't fall off the lift because the the car only has ***** original miles and that car is impossible to replace. Why did I trust them? Stupid me - I blame myself. Yes, they were responsible for the damage, but I should never, never have let that car out of my sight. You don't just hand the keys to a car like that to a stranger and hope for the best. You stay with the car and never let it out of your sight. That was complete ignorance on my part. But if you want to trust your car to them, be my guest. It might turn out better. But then again...... Then again..... Then again.....Oh wait! It gets even better! I just looked at my receipt from the dealership. They used 0W 20 oil in my 2012 versa. It says right on the oil cap AND the book calls for 5W 30 for all 2012 versa engines. Thanks guys! So, what are my options? I could take it back to them and have my new windshield broken again, but I think I'll pass on that. That being said, tomorrow I get to crawl underneath the car and drain out all the oil and replace it with 5W 30. Now I'm wondering how many other cars they did this to... Yikes!

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