Serving Central Virginia
A BBB Accredited business since 3/1/1995
Rating: A+
BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.
Based on BBB files, this business has a BBB Rating of A+ on a scale from A+ to F.
Customer issues concerning Capital One are processed by the Better Business Bureau in Richmond, VA where the company's operations are located.
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This business has been a BBB Accredited Business since March 1995. This means it supports BBB's services to the public and meets our BBB accreditation standards.
The following location(s) are locally BBB Accredited:
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BBB has no information regarding advertising review at this time.
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When considering complaint information, please take into account the business's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.BBB processed a total of 9296 complaint(s) about this business in the last 36 months, our standard reporting period. Of the total 9296 complaint(s) closed in the last 36 months, 2930 were closed in the last 12 months. These complaints concerned:
These complaints were closed as:
11013 West Broad Street Glen Allen, VA 23060 View map: Google | MapQuest
11011 W. Broad St. Richmond, VA View map: Google | MapQuest
11013 West Broad Street Road Glen Allen, VA 23060 View map: Google | MapQuest
PO Box 85617 Richmond, VA 23276 View map: Google | MapQuest
PO#116634 Richmond, VA 23238 View map: Google | MapQuest
Capital One Financial Corporation is a credit card issuing company. The firm issues secured and unsecured credit cards and is a direct marketer of consumer lending products.
As a matter of policy, BBB does not endorse any product, service or business. BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy. BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted the BBB for a BBB Reliability Report.
Report as of: 2/9/2010 Copyright © 2010 Better Business Bureau®, Inc. serving Central Virginia