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Find a Location

Dolphin Pool Construction Co Inc has 1 locations, listed below.

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    Business ProfileforDolphin Pool Construction Co Inc

    Pool Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.05/5stars

    Average of 22 Customer Reviews

    Customer Complaints

    14 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/1/1987

    Years in Business: 40

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers custom pools and spa installation and services.

    Products & Services

    Hayward Pool Products, Pebble Technologies Inc.

    Business Details

    Location of This Business
    20635 N Cave Creek Rd Ste A3, Phoenix, AZ 85024-4403
    BBB File Opened:
    4/22/1987
    Years in Business:
    40
    Business Started:
    5/1/1984
    Business Incorporated:
    6/26/1992
    Accredited Since:
    5/1/1987
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Dolphin Pools
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    9:00 AM - 5:00 PM
    Su:
    Closed
    Business Management
    • Mr. Benjamin Daniel Ruiz, Construction Manager
    • Mr. Jeffrey Manno, President
    • Mr. Vsevolod Kozinsky, Director
    • Mr. Francis Xavier Helgesen, Director
    • Ms. Laurie Newlin, AP & AR Manager
    Contact Information

    Principal

    • Mr. Jeffrey Manno, President
    • Mr. Vsevolod Kozinsky, Director
    • Mr. Francis Xavier Helgesen, Director

    Customer Contact

    • Mr. Benjamin Daniel Ruiz, Construction Manager
    • Mr. Jeffrey Manno, President
    Additional Contact Information

    Fax Numbers

    • (602) 569-9162
      Primary Fax

    Phone Numbers

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Hiring a pool contractor

    Customer Complaints

    14 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    22 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Josephine B

    1 star

    09/11/2024

    Please look for another company. After spending over $******+ with Dolphin Pools I 100% regret that I went with them. I had several issues that came up related to Dolphin pool crews on my property causing littering problems and then damage to irrigation and cut lines and took photos and showed them. Dolphin Pools is absolutely SLOPPY. They talk big game at sales but they are not honest or genuine in service. Dolphin Pools will tell first time customers and now it all makes sense why they tell customers to write 5 star reviews to win a pool if you write a review BEFORE WORK IS STARTED for every social media platform you go on to as they say... increase your chances to win a free pool or 50% off your pool BEFORE YOU HAVE YOUR POOL EVEN STARTED. I would like to see every winner they ever had in a three year history. Name them, post it on your website, do they even exist? All I know is I paid 100% ******+ without financing and they got there money, but I will never recommend this company to anyone. They will deny damage and come up with stories that will leave you discovering they have two sets of faces from collecting money to how they handle damage. Please Run and find another company, because Dolphin will leave you in regret with how they do business after they get paid in full.

    Dolphin Pool Construction Co Inc Response

    09/12/2024

    To Whom it may concern: We regret the way ****************** feels. Pool construction is a very difficult process. We do our best and continue to work with our crews to clean up after themselves before they leave a job site. Construction debris is one thing, personal items is another. This project was recently completed, if there is any trash left behind we will gladly return to remove it. As far as the homeowners irrigation issues go. Unfortunately damage happens to underground lines as we are trenching for the pool plumbing and electric lines. This was covered with the homeowner multiple times at point of sale and prior to construction. This was signed off on and acknowledged by the homeowner that Dolphin Pools is not responsible for irrigation and underground lines. With that being said we are sensitive to these types of situations and have offered to make irrigations repairs for this homeowner at our cost, she has declined. As far as our previous promotional winners go, we have nothing to hide. We have been in business for 40+ years we honor our word and we stand by what we deliver to all of our homeowners. Thank you, *********************

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

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