21 Customer Reviews
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Review from Natalie M.
5 stars02/24/2024
Our experience with Dolphin pools and their ***************** has been nothing but flawless! From the moment we met with our sales rep ****** through the end working with ***********************!! The greatest thing that I love about Dolphin is they were a one stop shop for us. They were able to coordinate everything. We met with others, and they just couldn't do what Dolphin could! They are always so quick to respond! We were kept in the loop, given very real expectations and always updated if there was going to be a delay. The constant communication and response time for questions made the entire experience amazing!!! Thank you, ****, ****** and the entire Dolphin family!!! We are over the moon with our new backyard oasis!! We are still on cloud 9 with our pool! We have thought about moving but our pool keeps ** here. Our backyard is the place for the entire neighborhood all spring summer and fall.Review from Kristin A
5 stars02/22/2024
5 stars for Dolphin Pools! We've never had a pool so this was our first experience. Most companies wouldn't even come out for a consultation for 3 months or more but ****** came out within a few weeks, walked us through designs and features and answered all of our questions. Once construction started **** kept us informed throughout the process and answered all of our questions along the way. The ladies in the front office were always very helpful and quick to respond. I would gladly recommend Dolphin pools to anyone looking to build a pool! We are loving our pool!Review from Shelly K
5 stars02/21/2024
We knew that we wanted something simple but that met some unique needs for our pool and backyard. Working with *********************** made it not only easy but also fun to design what we imagined. **** listened to our asks and made them a reality. Even though at the time our pool was in progress there were challenges with concrete supply, they worked hard to keep ** up to date and to get us our pool in the best of timing they could. We had a lot of questions about the process and the next steps and **** along with the installation vendors were wonderful to answer our questions and take time to explain the process and what to expect. Our Pool came out exactly as we wanted and the baja step for our grandchildren is amazing. The hot tub with the spill over is a family favorite!Review from Kelly H
5 stars02/07/2024
Was a great experience highly recommended did everything I ask got done in a timely manner fair price *********************** was very helpful and helpful . Highly recommend this company!!!Review from Derek E
5 stars11/29/2023
Couldn't be happier! This is our 3rd year since we've had our Dolphin pool and not a single complaint. Construction went very smoothly and was well managed throughout the whole process by ********** (******* was great too during the design phase). The build passed all city inspections with flying colors (which is saying something in ******) and we even had 2 small issues with dings in the acrylic and pebble-tech which were quickly resolved under our warranty with no fuss. We got quotes from a couple other builders that wanted 20k more for the same pool and insisted it was worth it just because it was their brand. I'm here to tell that's nonsense. Our neighbors built with one of those brands and it took 1 entire year for their build to complete when Dolphin had us swimming in under 3 months!! Only regret is we wish we had done a spa too, but we know who to call when the time comes!Review from Fabian and Rachel W
5 stars11/22/2023
We just passed our 1yr anniversary of our new Dolphin pool and hands down... one of the best investments we made for our new home build here in the ******* valley! We started the process during covid and valley wide concrete shortages but overall had a great experience starting with our designer ***************** who graciously came to our home and helped us design and plan our vision and a BIG shout out to *********************** for guiding us through every step, from layout, to digging, plumbing, electrical, concrete, etc... and making that vision a reality! Any serious questions or issues, and **** was always just a text or phone call away!Review from Brian M
5 stars11/22/2023
Had my pool built with Dolphin. Great transparency, reasonable pricing and excellent quality. 2 years later, my pool light went out. I submitted a warranty claim. They responded quickly, sent out a technician and resolved my issue. Things happen after the fact however the warranty process has been very smooth with Dolphin. My superintendent *********************** was great during the build. Excellent follow up and responsiveness.Review from Brian F
5 stars11/20/2023
Had a great experience with Dolphin pools, especially our lead ***********************! Referred 2 friends/family who also loved their experience!Review from Lisa Z
5 stars11/19/2023
We are very happy we chose Dolphin for our pool design and installation. From our initial contact with ******, who listened and designed exactly what we wanted, to working with Project Manager ****, we were very happy with communication and timeliness of all activities. Even as we wrapped up the build, ***** and ***** provided excellent customer service. Our new pool and spa are beautiful!Review from Brendan R
5 stars11/17/2023
************ and Dolphin Pools made our pool purchase/build a seamless and hassle free process. Their crews that did the digging and the rest of the construction were outstanding and very professional. I have and will continue to recommend Dolphin Pools to anybody I meet whos looking to get a backyard pool!-******************
Customer Review Rating
4.05/5stars
Average of 21 Customer Reviews
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