BBB Accredited Business since
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This company offers home warranty services.
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A BBB Accredited Business since
BBB has determined that Platinum Home Warranty meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Platinum Home Warranty include:
- 12 complaint(s) filed against business
Factors that raised the rating for Platinum Home Warranty include:
- Length of time business has been operating
- Response to 12 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||5|
|Total Closed Complaints||12|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||10|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Matthew D. Widdows, Member Ms. Brooke Hoyt, Vice President of Operations Ms. Carol Perry, Member
Home Warranty Plans
Alternate Business NamesPlatinum Home Protection, LLC
Industry TipsHome Warranty Plans
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview