At-a-glance
Related Categories
Overview
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- Salem, OR 97301-0374
- BBB File Opened:
- 11/2/2005
- Years in Business:
- 32
- Business Started:
- 9/1/1992
- Business Started Locally:
- 9/1/1992
- Accredited Since:
- 7/19/2012
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Sole Proprietorship
- Number of Employees:
- 20
- Business Management
- Mr. Todd Covert, Owner
- Contact Information
Principal
- Mr. Todd Covert, Owner
Customer Contact
- Mr. Todd Covert, Owner
- Additional Contact Information
Fax Numbers
- (503) 363-2005Primary Fax
Phone Numbers
- (503) 892-0005Other Phone
- (541) 812-0005Other Phone
- (503) 363-2005
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
05/05/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Michael H
09/15/2023
Bonn Roof Care Salem Response
09/18/2023
Upon receiving the original quote, you asked for a cheaper option. Although our recommendations were as quoted due to the condition of your chimney , we did our best to ensure there would be no further damage nor leaks until you could re-roof and remove the chimney if needed .So we lowered to a minimal service charge as requested.,,which you agreed to prior to any work being competed
We do have office staff who communicate on our behalf , as we are unable to talk to all of our customers directly. In your case , the final decision to discount your invoice to our minimum was ours and passed to you from our staff. Although I do understand you asked to speak to an owner , it would not have changed the outcome.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.