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BBB Business Review

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BBB Accredited Business since

Shane Company

Phone: (503) 598-7900 Fax: (503) 620-2499 9730 SW Cascade Ave, Tigard, OR 97223 http://www.shaneco.com


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BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers retail fine jewelry.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Shane Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


BBB Complaint Information

Find aggregate BBB complaint information for Shane Company. BBB of Denver / Boulder Colorado has the full report as that BBB handles all complaints for Shane Company.


Additional Information

BBB file opened: June 01, 1987 Business started: 07/01/1971 Business started locally: 07/01/1971
Business Management
Mr. Price Blanchard, VP of Marketing Ms. Suzanne Pacheco, Marketing Manager Mr. Tom Shane, Owner/CEO
Contact Information
Principal: Mr. Price Blanchard, VP of Marketing
Customer Contact: Ms. Suzanne Pacheco, Marketing Manager
Business Category

Jewelers - Retail

Alternate Business Names
Shane Co.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.