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Find a Location

Mcfarland's Mobile Mechanics has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforMcfarland's Mobile Mechanics

    Auto Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    2530 State St, Salem, OR 97301-5051
    BBB File Opened:
    3/15/2013
    Years in Business:
    13
    Business Started:
    2/1/2011
    Business Started Locally:
    2/1/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Kevin McFarland
    Business Management
    • Mr. Kevin Mcfarland, Owner
    Contact Information

    Principal

    • Mr. Kevin Mcfarland, Owner

    Customer Contact

    • Mr. Kevin Mcfarland, Owner

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/28/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I paid McFarland's Mobile Mechanic $15,000 for an engine to be rebuilt. I've never even gotten close to the 1 year warranty and that was 5+ years ago. The bus has been in and out of the ********* since. I have been left stranded multiple times due to engine failure, one time for 3 weeks in *******. They have had my bus for 11 months currently and still don't have it repaired. The owner refuses to contact me.

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    RON E

    1 star

    01/25/2024

    First, they are not worth any stars, but just to write, I will give only one and that is a mistake. I have a Classic FOX (Mustang). Their mechanic showed up at my house as the issue was electrical. After an hour of trying to correct the problem, the mechanic said he did not understand electrical problems too well and I should take it to their shop in Sherwood where they had a man pretty good on solving electrical issues. I agreed and had a tow truck deliver my FOX to their shop. After three (3) days passed, hearing nothing I called and they said(*********************) they would need more time to fix it. Finally I called again ( 9 )days and said they needed one more day. At that point I told them I would send a tow truck to their shop and pick up the unfixed car. The tow truck driver said the ********************* wanted $ ****** or he would not release my car ? To save my $ ****** Mustang, being extorted, I paid but they are scammers of the first order. My car was filthy dirty when the tow driver put it in my driveway. They not only did not make any kind of intelligent repairs they had had cut others electrical wires really trashing my computer system. I took it to a specialty **** shop and spent more money but ***************** who solved the electrical problem was amazed of the ignorance and gross dishonesty of Mc ******* Mobile mechanics and the owner and his workers are not mechanics but motor butchers. So the home visit I was charged $205.00, and to retrieve my car another $ ******, total paid $ 710.00.I hope my comments will steer any unknowing customer away from the rigged money pit of Mc farlands mobile mechanics ?????????????????????

    Local BBB

    BBB Great West + Pacific

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