BBB Accredited Business since 04/29/2004
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A BBB Accredited Business since 04/29/2004
BBB has determined that American Precious Metals Exchange meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised American Precious Metals Exchange's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 51 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||4|
|Billing / Collection Issues||14|
|Problems with Product / Service||22|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||51|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||5|
Type of Entity
Incorporated: January 2000, OK
Contact InformationPrincipal: Ms. Jana Hale (Customer Service Manager)
Number of Employees
Products & Services
The company sells precious metals online. gold, silver and platinum. They report they are buyers and sellers of bars, wafers and coins. They carry U.S. Mint bullion products including gold, silver and platinum American Eagles. They sell Royal Canadian Mint products. Also Maple Leafs as well as Krugerrands of South Africa. They report they make markets in most gold bullion coins of any other foreign country.
Alternate Business NamesAPMEX.com
Industry TipsBBBTips on Saving and Investing
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