Business ProfileforEdmond Hyundai

Initiated Powertrain Warranty claim in 1/23. Dealership claimed no loaners available so I paid out of pocket for a rental for 3 weeks. Drove car less than 49 miles when check engine light came on; diagnostics reflect bad catalytic converter. Parts on back order, service complete on 3/31/23. Auto issues on 10/12/23 show that silicone was used to hold belt tensioner and bolts on the belt tensioner bracket in place. Incorrect bolts were used, one was missing, and all were siliconed in place with the expectation to last the remaining duration of the warranty. Towed auto to dealership. Dealership denies responsibility, corporate sides with dealership, citing they do not know what work is needed and has to go off what service department tells them. Original paperwork reflects a charge for a new serpentine belt and the labor to install it, which would require contact with belt tensioner. ****************** intentionally blocked car in the lot after advising it was ready for pick up and argued extensively against honoring the arrangement the sales team made to tow my auto to me due to inconvenience. Service writer ***** and sales manager ****** were incredibly rude and unprofessional during entire transaction. Auto began experiencing unrelated issues once back in my possession which only make me feel like intentional sabotage.