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          Find a Location

          Great Floors has 57 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Great Floors

              1251 1st Ave S Seattle, WA 98134-1207

            • Great Floors

              6987 Donnelly Drive Brownsburg, IN 46112

            • Great Floors

              450 Dunkard Ave Westover, WV 26501

            • Great Floors

              711 S Fidalgo St Seattle, WA 98108

            • Great Floors

              9222 Miramar Rd #30 San Diego, CA 92126

            Business ProfileGreat Floors

            Floor Coverings
            Multi Location Business

            Contact Information

            1251 1st Ave S

            Seattle, WA 98134-1207

            Visit Website
            (206) 624-3220

            Customer Reviews

            1/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            14 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 54

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            Carpet, Hardwood, Engineered Hardwood, Tile & Stone, Laminate, LVT & LVP, Contertops

            Business Details

            This is a multi-location business.

            Find a Location

            Great Floors has 57 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Great Floors

                1251 1st Ave S Seattle, WA 98134-1207

              • Great Floors

                6987 Donnelly Drive Brownsburg, IN 46112

              • Great Floors

                450 Dunkard Ave Westover, WV 26501

              • Great Floors

                711 S Fidalgo St Seattle, WA 98108

              • Great Floors

                9222 Miramar Rd #30 San Diego, CA 92126

              Location of This Business
              1251 1st Ave S, Seattle, WA 98134-1207
              BBB File Opened:
              1/1/1978
              Years in Business:
              54
              Business Started:
              1/1/1970
              Business Started Locally:
              1/1/1964
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Limited Liability Company (LLC)
              Business Management
              • Mr. Doug Chadderdon/CEO, President
              • Mr. Jim McKay, Vice President of Sales
              • Ms. Teresa Gavin, Director of Marketing
              Contact Information

              Principal

              • Mr. Doug Chadderdon/CEO, President

              Customer Contact

              • Ms. Teresa Gavin, Director of Marketing
              Additional Contact Information

              Fax Numbers

              • (206) 624-3625
                Primary Fax
              • (425) 251-6599
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              14 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/11/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              4/10/2024 made purchase paid cash 7/9/2024 reviewed order details before pick up and noticed information did not match yr vs ft contacted business and was told it $3.50sq ft not $1 sq yd like in quote and invoice.contacted manager same day via phone he was to busy to speak and would not be in to talk for over a week. I was also told he did not have access to the original quote I have and is only seeing $3.50sqft uploaded same day. emailed original quote to store manager and received fallowing attached email.If I had not caught this how many other people has this happened to. I am told ***** days for refund from corporate but was called by the sales department 7/10/2024 for more credit card information. I am confused and concerned about the actions taken by this store and if it is normal practice
              Read More
              Read 13 More Complaints

              Customer Reviews

              5 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Kenny T

              01/05/2023

              I bought all of my laminate flooring my carpet and my tile through great floors. I had great floors install the flooring throughout the house and carpet. My experience with great floors was absolutely horrible and I had to fight with them to come back and fix their problem several times. I have carpet areas that they did not fill the old holes from the old heat registers and when you walk over those areas your foot sinks in the holes! They've had to come back numerous times from the material they put on the stairs falling off and their solution was glue it on! Now less than 2 years later All of the finish on the tile is peeling off the edges and it's a completely different color! My entire experience with them is horrible their product is horrible they blocked me on all of their sites so I can't even call them! Their installers are horrible their material is horrible Their customer service is horrible and they would rather block people than resolve their problems from their materials failing and their installers doing a poor job at best!
              Read 4 More Customer Reviews

              Local BBB

              BBB Great West + Pacific

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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