At-a-glance
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Overview
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 355 110th Ave NE, Bellevue, WA 98004-5862
- BBB File Opened:
- 1/1/1956
- Years in Business:
- 151
- Business Started:
- 1/1/1873
- Business Incorporated:
- 9/12/1960
- Accredited Since:
- 5/1/1956
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- P S E
- Hours of Operation
Primary
- M:
- 7:30 AM - 6:30 PM
- T:
- 7:30 AM - 6:30 PM
- W:
- 7:30 AM - 6:30 PM
- Th:
- 7:30 AM - 6:30 PM
- F:
- 7:30 AM - 6:30 PM
- Sa:
- Closed
- Su:
- Closed
- Business Management
- PSE Complaints
- Stacey Halsen, Corporate Complaint Specialist
- Mary E Kipp, President/CEO
- Theresa Burch, Senior Manager
- Carol Wallace, Senior Director
- Contact Information
Principal
- Stacey Halsen, Corporate Complaint Specialist
Customer Contact
- PSE Complaints
- Stacey Halsen, Corporate Complaint Specialist
- Additional Contact Information
Fax Numbers
- (425) 424-6537Primary Fax
Phone Numbers
- (425) 455-5120Other Phone
Website Addresses
- (425) 424-6537
Customer Complaints
61 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/09/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Customer Reviews
23 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Punya S
08/21/2024
Puget Sound Energy, INC. Response
08/26/2024
BBB Complaint for ******************* Case 10002179
******************* / ************
****************************************
Dear ************,
We have completed our investigation regarding your concerns. Our records show that you contacted PSE on 6/22/2024 to request a move out at **************************************** And at that time you were informed that if you needed the move out retro-dated you would need to reach out to the current tenant or apartment complex to take responsibility. We unfortunately are not able to back date a request without someone accepting financial responsibility. All move outs are processed day of notification.
We then processed a final bill through 6/22/2024.Then on 6/30/2024 the new tenant at ***************************************** contacted us to take responsibility from 6/2/2024 forward. It then became necessary to send you a new final bill through 6/1/2024.
We appreciate the time you took to share your concerns. If you have any additional questions, please do not hesitate to contact us.
Kind ************************************************ Leadership
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