BBB Business Review

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BBB Accredited Business since 04/04/1978

Fort Wayne Newspapers, Inc.

Find a Location

Phone: (260) 461-8444Fax: (260) 461-8899View Additional Phone Numbers600 W Main St, Fort WayneIN 46802-1408

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BBB Accreditation

A BBB Accredited Business since 04/04/1978

BBB has determined that Fort Wayne Newspapers, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Fort Wayne Newspapers, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 11 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

11 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues2
Billing / Collection Issues1
Delivery Issues6
Problems with Product / Service2
Guarantee / Warranty Issues0
Total Closed Complaints 11

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Fort Wayne Newspapers, Inc.

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 04/04/1978Business started: 03/07/1951Business started locally: 01/01/1863
Type of Entity

Corporation

Incorporated: March 1950, IN

Contact Information
Principal: Mr. Michael Christman (CEO)Mr. Steve Evans (Credit Manager)Ms. Lori Fritz (Marketing Director)Mr. Gordon Given (Online Manager)Mr. Bruce Hakala (Circulation VP)Mr. Kerry Hubartt (Editor, NS)Mr. Greg Johnson (CFO/VP)Mr. Craig Klugman (Editor, JG)Mr. Henry Phillips (Adv. V.P.)
Business Category

Newspapers

Products & Services

This company offers The Journal Gazette & The News-Sentinel.

Alternate Business Names
Journal Gazette, The, News-Sentinel, The
BBB Program Participation
This company participates in the BBBOnLine Program and pledges to uphold BBB standards for online commerce and marketing activities.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.