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Complaint Details
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Initial Complaint
09/15/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
Journal Gazette has been charging a quarterly bill since November 2022 until present (Sept. 2023) without sending a newspaper. They never sent a bill, never sent login information to access their website, and have refused to offer any refund/fix. They have taken zero responsibility for failure to perform a service.Business response
10/04/2023
The name, email, and phone number provided in the complaint does not link to a subscriber. I would need their address to better research their account. Was that provided?
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Contact Information
600 W Main St
Fort Wayne, IN 46802-1408
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Get a QuoteCustomer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.