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Find a Location

Sweet Aviation, LLC has 1 locations, listed below.

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    Business ProfileforSweet Aviation, LLC

    Flight School

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    We provide discovery flights, pilot ground school, flight training, aircraft rental, and aircraft ownership & maintenance services. 

    Products & Services

    This business offers flight instruction and aircraft rental. They also offer ground school.

    Business Details

    Location of This Business
    902 W Ludwig Rd Ste 118, Fort Wayne, IN 46825-4000
    BBB File Opened:
    8/18/2011
    Years in Business:
    12
    Business Started:
    8/16/2011
    Business Incorporated:
    8/3/2011
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Joel Pierce, Operations Director
    • Mr. Chuck Surack, Owner
    Contact Information

    Principal

    • Mr. Joel Pierce, Operations Director

    Customer Contact

    • Mr. Joel Pierce, Operations Director
    Additional Contact Information

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Jesse H

    1 star

    03/14/2023

    I have no interest in utilizing any of Sweet Aviation's services or products as I do not believe it is an honest and trustworthy business. It may be a flight school, but it's true purpose is as an assembly line for aviation science college grads to collect enough "Certified Flight Instructor" hours to become commercial pilots, presented as the hobbyist's route to a civil license.My wife was dishonestly sold a ground school package as a tactic to push the vastly more expensive flight lessons back when COVID restrictions were first being lifted. She was most certainly not fully educated on the package she had purchased and what it included before leaving and presenting it as a gift. When I attempted to rectify the error, I was denied a refund, and offered a flier that explained alternative methods for paying for the actual flight lessons. One of those methods was US military GI BIll benefits. That too was a lie, as I possess those benefits and when I tried to use them I was told that no, they in fact were not a viable option.I called them out publicly in an online review for false advertising and a half-assed "ground school" program that wasted **** hours of my time. During this, I had also noticed they appeared to be poorly run administratively as I had one appointments mis-scheduled and another forgotten completely. When I was contacted by General Manager, I explained all this to him at that time, and secured my refund, and an explanation that GI Bill benefits were in the works but not yet approved, but they thought it had been, which is why it was on their advertising. An explanation so poor it baffles and infuriates me. So either they're so poorly managed they a) don't know their own business, or b) they did it carelessly with no concern for the consequences of falsely advertising that which they cannot offer. Either way, I would choose not to do business with a company run in either fashion.

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