Customer ReviewsforTiner Properties, Inc.

This property management firm recklessly and negligently endangered my rental property. They let their client turn off their water to their back yard, leaving a large tree and multiple ivy plants without water. The tree and ivy roots then invaded the piping in my French drain seeking water produced by my automated sprinkler system, destroying my drainage pipes. The tree also produced a huge root ball on their client's property which is blocking my drain. Water overflowed onto my patio after the last very bad storm and I spent $640 to have the drain hydro-jetted out which removed only a small portion of the roots because they were so dense.. Now a plumber has bid $5,000 to replace my drain pipes. The plumber has put in writing the problems with the huge root ball and the drain pipes being destroyed by the invading roots and has also taken underground pictures. Tiner properties removed the tree but did not grind out the ***** so the tree can grow back. Also, even with the tree removed, the roots can stay alive for up to two years. And even the dead roots will continue to block my drain unless my patio is dug out and the roots ground out and the neighbor removes the large root ball on his side of the fence. State law requires all water runoff to be directed to the street and obviously this is not happening with the neighbor's large root ball blocking runoff. Water on my patio could seep under the foundation and damage it and the plumbing pipes in my foundation. Tiner properties response to this situation "You are just being obnoxious." Do not use this property management firm.

As soon this neighboring property owner contacted Tiner Properties, the landlord was immediately notified of her concerns. The landlord approved an estimate to remove the tree, treat the ***** with root killer to prevent regrowth and root out the pipes for the french drain system to remove any roots.  The landlord has completed all work to stop any issue from recurring and will continue maintenance.  All work was completed in less than 30 days from the neighboring owner's initial contact. If tree roots or branches are encroaching on a neighboring side of a property, it is their right to maintain them up to the property line. Tiner Properties and the Landlord have both responded repeatedly to attempt to resolve the concerns amicably, and the work proceeded to completion in any event.

I applied for a property. After uploading all of my personal information I was told my application was denied because of the possible damage at my current property, when I asked for more information I was directed back to my current landlord. My current landlord left a decent review. She tried to call them and was treated rude and dismissive also. It's one thing to get denied for income or someone else got it before me. But to send a email with false allegations and won't explain is wrong. And she said I can not apply with any Tiner properties.

******* was declined based on less than excellent landlord history. I reviewed her application and all company emails regarding it in order to insure that it was handled in accordance with our policies and Fair Housing requirements - it was. I also reached out to the applicant to her her concerns and refunded her application fee as an effort of good faith. The email correspondence were professional.