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Find a Location

In-Shape Health Club - All Locations has 33 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforIn-Shape Health Club - All Locations

    Fitness Center
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.15/5stars

    Average of 13 Customer Reviews

    Customer Complaints

    60 complaints closed in last 3 years

    33 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    In-Shape Health Club - All Locations has 33 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      6 South El Dorado Street Suite 700, Stockton, CA 95202
      BBB File Opened:
      11/20/2001
      Years in Business:
      39
      Business Started:
      1/1/1985
      Business Incorporated:
      12/24/1996
      Type of Entity:
      Corporation
      Alternate Business Name
      • In Shape
      • In Shape City
      • In-Shape Health Clubs, Inc.
      • In Shape Health Spas
      • In Shape Womens
      • El Dorado Sports Club
      • Millennium Sports Club
      • Sports Club of El Dorado
      • Millennium by In-Shape
      Business Management
      • Mr. Andre Alves, Senior Director
      Additional Contact Information

      Website Addresses

      Industry Tip

      BBB Tip: Need to get in shape? BBB has tips for joining a gym

      Customer Complaints

      60 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/10/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      I have been trying to cancel my membership in person as well as over the phone at the *********, ********* ** location since end of March 2023. I have made numerous attempts IN PERSON to cancel and was told all is well and my membership would be cancelled less the $175 early termination fee. My bank is now blocking all attempts at payment because even though Ive cancelled they are STILL trying to charge me and NOW Im getting a bill in the mail that I owe even more money! I deserve a FULL refund of ALL payments taken from my account from April 2023 THROUGH current month 2024. Unless action is taken to rectify this I will be filing a small claims lawsuit requesting refund in full plus damages. Do the right thing Cal fit and give me my money youve stolen from me. Also, I believe the manager of bond road in shape fitness should receive at the very LEAST, some form of reprimand for his negligence causing this problem in the first place. A change in ownership is no excuse to steal peoples hard earned money. This almost cost me my housing as well as made me get multiple overdraft fees on my bank account! Fix it!
      Read More

      Customer Reviews

      13 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Gustavo C

      1 star

      03/30/2024

      *********, ** Store *********, On Friday march 29 at 11:08 pm yell at eldman leaving at tge time telling him that he should'nt be leaving and making feel bad ,then she staring on me also telling the same thing , i thought very un professional to treat us that i had idea yelling at us.i believe need a apologie my Is *******************************. Please contact about the manager behavior that should not be tolerate thank you ver much

      Local BBB

      BBB of Northeast California

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