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          Find a Location

          In-Shape Health Club - All Locations has 33 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileIn-Shape Health Club - All Locations

            Fitness Center
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            6 South El Dorado Street Suite 700

            Stockton, CA 95202

            Visit Website
            (209) 472-2450

            Customer Reviews

            1.08/5

            Average of 12 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            66 complaints closed in last 3 years

            39 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 39

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            In-Shape Health Club - All Locations has 33 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              6 South El Dorado Street Suite 700, Stockton, CA 95202
              BBB File Opened:
              11/20/2001
              Years in Business:
              39
              Business Started:
              1/1/1985
              Business Incorporated:
              12/24/1996
              Type of Entity:
              Corporation
              Alternate Business Name
              • In Shape
              • In Shape City
              • In-Shape Health Clubs, Inc.
              • In Shape Health Spas
              • In Shape Womens
              • El Dorado Sports Club
              • Millennium Sports Club
              • Sports Club of El Dorado
              • Millennium by In-Shape
              Business Management
              • Mr. Andre Alves, Senior Director
              Additional Contact Information

              Website Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Need to get in shape? BBB has tips for joining a gym

              Customer Complaints

              66 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/22/2024

              Complaint Type:
              Order Issues
              Status:
              Answered
              We signed up in good faith for my wife and I. Right before Christmas last year my wife was diagnosed with breast cancer so we put our membership on hold. Over the last eight months shes had 2 surgeries, infections and a month of radiation. Weve paid the annual membership fee and the hold fee but need to cancel due to her health and not living within 50 miles of a location. Weve tried explaining everything to them and they are trying to charge us $273 for early termination. Theres no number to *** anymore and you cant reply to their emails. They just dont care about their customers anymore. *** contacted them and they just keep send me emails telling us to pay up.
              Read More
              Read 65 More Complaints

              Customer Reviews

              12 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Angela G

              07/09/2024

              This complain is about is about gender and disability discrimination again a person with severe mental and physical disability from staff/management at the In-Shape Health Club located at **************** on July 9,2024. Words can not describe how bad my son was treated by staff members at this facility. After seven years of being an In-shape member was told that my membership will be terminated because my son can not be shower at the females shower facilities. Because this facility has not gender neutral showers, I used the females showers facility to shower my son. I explained to the manager that my son is non-verbal and that needs help with showering, dressing and supervision to prevent injury/harm but he did not show compassion or understanding. He told that it was nothing that he could do and I should get a gym membership at another gym facility. If In-Shape can not accommodate people with Disabilities it should outline this on the membership contract. As an In-Shape member, my son has the right to use the facilities that are available to anybody.
              Read 11 More Customer Reviews

              Local BBB

              BBB of Northeast California

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              BBB reports on known marketplace practices.

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