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          Find a Location

          Telecharge has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Telecharge

              520 Eighth Avenue, 11th Floor New York, NY 10018

            • Telecharge

              P.O. Box 998 New York, NY 10108

            Business ProfileTelecharge

            Event Ticket Sales
            Multi Location Business

            Additional business information

            Additional Info:
            This firm, a division of the Shubert Organization, offers telephone and web ticketing services. The firm is not affiliated with Ticketmaster. A separate report is available for both Shubert Organization and Ticketmaster.
            See all additional business information

            Contact Information

            520 Eighth Avenue, 11th Floor

            New York, NY 10018

            Visit Website
            (212) 239-6200

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 28

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Telecharge has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Telecharge

                520 Eighth Avenue, 11th Floor New York, NY 10018

              • Telecharge

                P.O. Box 998 New York, NY 10108

              Location of This Business
              520 Eighth Avenue, 11th Floor, New York, NY 10018
              BBB File Opened:
              12/3/1999
              Years in Business:
              28
              Business Started:
              1/1/1996
              Alternate Business Name
              • Tele-Charge
              • Telecharge Systems
              Additional Contact Information

              Fax Numbers

              • (212) 994-3755
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying tickets to the big game or concert? Don't get scammed

              Customer Complaints

              4 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/04/2023

              Complaint Type:
              Delivery Issues
              Status:
              Answered
              transaction date 3/13/23 $391.00 The website rushes you to purchase tickets and I believe I placed order to get ticket for show on 5/14/23 as gift for my spouse birthday. When I printed the ticket to present to him the date had passed and was issued for 3/14/23, I called to rectify and they confirmed the seats where not used for 3/14/23 but the only recourse was to go to city the night of 5/14/23 and if there are any seats available they might be able to get me in! Some birthday that would be... it would also just rub salt in the wound! I emailed the manager and was told there is no other recourse. There is a principle here and if need be I will get an attorney to fight for me on this.In todays economy this is robbery !Please reference confirmation order # ********.
              Read More
              Read 3 More Complaints

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Lisa C

              09/25/2023

              I purchased tickets from Telecharge approximately two months ago. The amount: $627.00. I called Telecharge two days ago to request the tickets. Evidently, my email address was incorrectgmsil..com rather than gmail.com. My phone number and physical address were right. We fixed the email address and the representative assured me Id receive the tickets via email that business day. This did not happen. Yesterday a second representative assured me Id receive the tickets by 8 PM that day. Still zilch. Today I spoke to a third representative who shared that my tickets needed to be authorized by a manager, and that there were few managers in the building. I asked for a promise from Telecharge to please send the tickets today. I received no assurances, Im hoping to see Some like it Hot with my daughter and elderly mother this Thursday night. In effect, this business *****. The worst part was the repeated emphasis by the reps that the onus was on me for the original incorrect email address. The other rotten piece was the the foot-dragging and major delivery fail by Telecharge to provide me with my tickets. Just hit send folks.

              Local BBB

              BBB Serving Metropolitan New York

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