Business ProfileforGuzu, Inc.
Current Alerts For This Business
BBB files indicate a pattern of complaints concerning problems with mobile device trade-in offers from Guzu. Many consumers are telling BBB about trading in their handheld devices (cellphones, tablets) to the company for cash. Once the device is sent in to Guzu, these consumers allege that company hasn't paid them the money that was agreed upon. Some consumers say that they receive email confirmation that the trade-in offer is accepted and that their payment is being sent out. Guzu policy states that payment should be received in 1-3 business days. However, as several weeks go by, numerous consumers reportedly still haven't received the cash for their devices. A few consumers who have received a check from Guzu claim that the check has bounced and they are charged a fee for that by their banks.
On August 12, 2015, BBB requested Guzu's voluntary cooperation in eliminating the identified pattern of complaints. As of September 11, 2015, the business has not responded to BBB's communications about this matter.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 3 Brandywine Drive, Deer Park, NY 11729-5721
- BBB File Opened:
- 10/19/2011
- Years in Business:
- 13
- Business Started:
- 2/10/2011
- Business Incorporated:
- 2/10/2011
- Type of Entity:
- Corporation
- Additional Contact Information
Phone Numbers
- (631) 865-0022Other Phone
- (631) 865-0022
Customer Complaints
0 Customer Complaints
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