BBB Business Review
BBB Accredited Business since
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Hearst Magazines publishes a variety of magazines which include Good Housekeeping, Popular Mechanics, House Beautiful, Boating and Sailing, Cosmopolitan, Town & Country, Sports Afield, Redbook, Harper's Bazzar Colonial Home and H.C. Specialties. Home Magazine Service is a department within the Hearst Magazine division of the Hearst Corporation which handles a subscription sales for magazines published by Hearst and other companies. The sales representatives are part-time independent agents working within their local communities. The Hearst Corporation is a communication company which publishes 14 magazines and 15 newspapers and also operates 7 radio and 6 television stations.
A BBB Accredited Business since
BBB has determined that Hearst Magazines meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Hearst Magazines include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 570 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||252|
|Total Closed Complaints||570|
Additional Complaint Information
This firm has not responded to our request for basic information.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Steven Swartz, CEO