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Find a Location

J.W. Smith Paving has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • J.W. Smith Paving

      695 Dutchess Tpke Ste 203 Poughkeepsie, NY 12603-6443

      BBB Accredited Business
    • J.W. Smith Paving

      2 Picnic Woods Rd Clintondale, NY 12515

      BBB Accredited Business

    Business ProfileforJ.W. Smith Paving

    Paving Contractors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/23/1995

    Years in Business: 64

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Paving, Asphalt, Pavers

    Business Details

    This is a multi-location business.

    Find a Location

    J.W. Smith Paving has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • J.W. Smith Paving

        695 Dutchess Tpke Ste 203 Poughkeepsie, NY 12603-6443

        BBB Accredited Business
      • J.W. Smith Paving

        2 Picnic Woods Rd Clintondale, NY 12515

        BBB Accredited Business
      Location of This Business
      695 Dutchess Tpke Ste 203, Poughkeepsie, NY 12603-6443
      BBB File Opened:
      5/1/1989
      Years in Business:
      64
      Business Started:
      1/1/1960
      Accredited Since:
      5/23/1995
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Thomas M. Smith, Principal
      • Mrs. Ginger Smith, Business Manager
      Contact Information

      Principal

      • Thomas M. Smith, Principal

      Customer Contact

      • Thomas M. Smith, Principal
      • Mrs. Ginger Smith, Business Manager

      Industry Tip

      BBB Tip: Hiring an asphalt paving company

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/15/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      JW Smith was contracted to perform remedial paving work on a driveway, which involved new pavement cut-in to existing pavement and repair of portions of existing pavement, as well as to seal all pavement upon completion of the paving work. The pavement work commenced on April 15th, 2021 and was completed in one day. Soon after the work was completed, there were problems with the workmanship, and JW Smith did not address these deficiencies. During the Summer of 2021, JW Smith finally agreed to come over "to take care of it" and stalled for over a month. At the agreed upon time, two of the most junior people arrived, without any crew, materials, or equipment, which made it clear that JW Smith had no intention of correcting the improperly installed pavement. As of March 2022, a portion of the newly installed pavement has broken up, exposing holes to the underlying base. We were told by other contractors that the cut-in was laid too thin, and not properly hand raked. One contractor was _surprised_ at the lack of quality for such a basic job, and stated it was a disgrace to the grandfather who established the business. The Agreement from JW Smith states that the work is guaranteed for one (1) year from data of completion. JW Smith has not responded to repeated contact attempts, and based on last year's lack of action, it is clear that JW Smith will not stand behind their work nor correct the ****** pavement. We seek a full refund of $4,500, which was paid by ***** Fargo check #*** on 15Apr2021 as payment in full upon completion of the original work including $3,500 quoted on 17Mar2021 and additional work for which $1,000 extra was paid for a total of $4,500.
      Read More

      Customer Reviews

      0 Customer Reviews

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      Local BBB

      BBB Serving Metropolitan New York

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