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Business ProfileforChoxi.com, Inc.
Current Alerts For This Business
BBB files indicate a pattern of complaint concerning problems with the products purchased on the NoMoreRack website. Consumers are complaining to BBB alleging issues such as receiving incorrect items, products of inferior quality, or defective products. Consumers also say that they are encountering difficulties with company’s customer service department. An ongoing problem being reported by consumers is assurances made by customer service representatives about delivery dates or refunds for returned merchandise are not being honored by the company.
In June 2013, No More Rack.com responded to the BBB's inquiry regarding a pattern of complaints, but failed to provide a sufficient explanation of how the company intends to correct the issues they have been experiencing regarding the shipment of incorrect, inferior or defective items. The company said that the their customer service representatives are trained to inform customers that refunds or credits are usually available in the industry standard 5-7 business days and that shipments are sent out within 10-14 days of the receipt of the order.
At-a-glance
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Overview
Business Details
This is a multi-location business.
- Headquarters
- 381 Park Ave S, New York, NY 10016-8806
- BBB File Opened:
- 8/29/2012
- Years in Business:
- 11
- Business Started:
- 8/1/2012
- Business Incorporated:
- 4/23/2012
- Type of Entity:
- Corporation
- Alternate Business Name
- Nomorerack.com
- Additional Contact Information
Phone Numbers
- (800) 973-5990Other Phone
Website Addresses
- (800) 973-5990
Customer Complaints
0 Customer Complaints
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