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Find a Location

Perillo Bros. Fuel has 1 locations, listed below.

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    Business ProfileforPerillo Bros. Fuel

    Fuel Oil
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/10/1986

    Years in Business: 73

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    9 Murray Street, Farmingdale, NY 11735-4715
    BBB File Opened:
    8/25/2000
    Years in Business:
    73
    Business Started:
    1/1/1951
    Business Incorporated:
    1/1/1951
    Accredited Since:
    6/10/1986
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Additional Contact Information

    Fax Numbers

    • (631) 249-4112
      Primary Fax

    Phone Numbers

    Customer Complaints

    10 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/13/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I had a contract with this company to fill up my oil tank. That was in September 2023. I was in a contract with them, so I got automatically refills. The contract ran out by the end of September. After that they kept calling me the last two months and asking me, if I need another refill. I always said no, because my tank is still full. I tried to explain to them every time they called. I told them, a refill at this moment is not required and I will let them know once I need one. I was on vacation when the company came to refill my oil tank. That was December 4th. I didn't make an appointment or anything (why would I, since I was on vacation). So when I returned from my vacation the next day, I found a note in my mailbox telling me, they add oil to the tank and at the same time (getting into my house) I smell oil. I never smelled oil in my house before. So I went and checked on the tank. I noticed its leaking which never happend before. So due to the fact there was too much oil in the tank, the pressure was too much so it started to leak. I called the company and they sent people over to help. They took the oil from the leaking tank and filled it into a temporary tank. Once they did that, they left. So now, 8 days later, I still don't know what to do, since the leaking tank is still here, not repaired yet plus I got this new tank outside. I called the company yesterday to ask what's happening next. If someone comes over to repair or how long I can keep the temporary tank. On the phone, they said this was all my fault. There is no costumer service at all. The manager hang up the phone when I told them they caused the problem. They don't want to talk about it, they just left me with this situation.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jojo P.

    1 star

    10/05/2021

    Overpriced and bad customer service. Staff is exceptionally rude. I don't know how a business gets by speaking/yelling at their customer the way they did. They tried to **** me for a service contact which I never agreed to and had the nerve to add a late fee from September 30. I got the **** October 5. I have never see anything like this. Don't do business with this company. They deserve 0 stars.

    Perillo Bros. Fuel Response

    10/18/2021

    We reached out to customer about the cancellation. Her new company never notified us so we had no idea that she had signed with a new company. We have since credited off the service agreement and the late fee that was incurred. The account has been terminated as requested. We also called customer to discuss.

    Local BBB

    BBB Serving Metropolitan New York

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