Business ProfileforEast Coast Moving Inc

i spoke with ******************* approx middle of september 2023, i carefully told him what i needed he said no problem i can help you , what items do you have for inventory , i slowly verbalized every thing i have to move from ct to sc, he gave me a quote of 3300$ for 700 cubic sq ft , he determined with my furniture etc it was 700 square feet now we talked and he sent me over the email like asap to lock me in contract, i felt good about this company not knowing what they really were all about , so within a few days i was packing totes boxes etc preparing for my move , i said let me sure and ask **** about this and that because i did not want any surprises or charged more when it came time for truck to come, *********** ni problem ***** we will take good care of you! well , now the time is getting closer to sept 30 and he says you can have 30 totes 2-3 more over , no big deal no extra charge ok mind you i have sold 3/4 of my house prior to this decision .. so sept 30, three guys come, they start loading up, wrap some stuff and some nothing , my bf and i did a lot prior to them coming.. they took 6.5 hours to load then when all loaded they say, you owe me 1300$ more and we arent going anywhere until you pay!! now im like for what?!! ****** was rude and didnt have straight answer i was very upset and did not budget that much more to pay!!! i called ***** she said yea thats awful sorry i dont know what to say o cant get a hold of ************* must be sleeping ( at 3:30 pm) i text i call no reply nothing!!! i give the EXTRA 1300 and was so upset feeling i got scammed now, I tried to call **** on Monday, October 2. He starts arguing with me on the phone screaming at me counting my totes telling me you shouldnt have had signed the paper. If you didnt agree well all my stuff is on the truck what was I going to do now? I tried to call him all week no answer no reply they get here on Wednesday with our stuff the ************************** the box they didnt take it out. The guys kept saying you owe more money because of the stairs and we know youre going to tip us good said it three times ***** and. the other guy, two expensive ladders missing and hardware to lamps and broken kitchenware!!! now no one wants to make this right no one cares now that they charged me MORE FOR STEPS!! now im up to 4700 when quoted 3300!!! **** and ***** were useless and still have not replaced or tried to satisfy us as customers!! never will. I recommend this company or ever use them again awful sloppy useless and they could care less. All they wanted was the cash I will be reporting this to every company that I can and also taking legal action.