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Find a Location

Erie Bros. Maintenance & Landscaping, Inc. has 1 locations, listed below.

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    Business ProfileforErie Bros. Maintenance & Landscaping, Inc.

    Landscape Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/11/2023

    Years in Business: 35

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Erie Bros. Maintenance & Landscaping, Inc. is a landscaping contractor offering landscape design and maintenance services.

    Business Details

    Location of This Business
    615 Canal Rd, Mount Sinai, NY 11766-3317
    BBB File Opened:
    10/19/2006
    Years in Business:
    35
    Business Started:
    4/1/1989
    Business Incorporated:
    4/28/1992
    Accredited Since:
    12/11/2023
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Erie Bros. Landscaping
    Business Management
    • Mr. John Moore, Vice President
    • Mr. Michael Moore, President
    Contact Information

    Principal

    • Mr. John Moore, Vice President
    • Mr. Michael Moore, President

    Customer Contact

    • Mr. John Moore, Vice President

    Industry Tip

    BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/19/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Erie **** Landscaping threatened to *** me if I post anything negative after refusing to give me a refund after 1 month and no work performed and a no call no show with no start date all while bragging about his great 5 star reviews. Here is my review they say they will *** me for. I am even posting their proposal they are saying is a "legal contract". I contacted **** 38 days ago. 25 days ago the check I gave cleared at the bank. This proposal did not include a new fence. I never heard anything about a start date. 2 weeks ago I text his son multiple times because I'm in limbo and no word. I need a schedule. He then assures me they can start sometime last week resukting in a no call no show. I sent them the attached text respectfully requesting a refund.His some ***** calls me. Defensive. No accountability. Harped on the fence which has nothing to do with this proposal. Claimed I changed my mind on the fence twice but they didn't listen to what fence I wanted and gave me the WRONG fence proposal. Proceeded to tell me how things will work and I will take it or leave it conduct and said they would show up on a new date. I ask if they don't show up will he give me a refund. He says no. They don't give refunds and I will work on THEIR terms and lectures me on how the business works. Bragged about their ****** reviews and how great they are. Tells me I'm only mad because I expecting things done sooner (except they no called no showed and never prior to this even scheduled anything but my money was good to take) Then says take it of leave it and the guy HANGS UP ON ME. His dad **** shows up at my house at 1pm yesterday but I wasn't there. My friend was. Today I speak to **** and still refuses a refund and proceeds to gaslight me. Claims he came by yesterday and couldn't get any of their equipment in (there was no equip there and no materials with him) and because I didn't clean up my yard so they can start....on Friday at 1pm AFTER this goes down blamed me and said and I quote "I cancelled the job for the day because you didn't clear the area for us" so now we have to reschedule to Monday because YOU DIDN'T CLEAN UP YOUR YARD AND WE COULDN'T GET IN." I have pictures. There was nothing for me to move. Just 3 kayaks non interfering with the work. I asked him to specify what i didnt clear from my yard for them and he couldn't name 1 single thing. They have access from pseg, my front lawn and since I wasn't home could have placed a dumpster. He also showed up unannounced. They can even access from my other side of yard. Multiple access points unobstructed. I had already started the work and removed the fence myself but I got injured and was in *********** for a month which is why I hired them and part of the "proposal" was for HIM to dispose of the fence and it's associated components. He proceeds to tell me I can bring him to small claims court and if I put a bad review about him on social media he will *** me for defamation. They have not started any work. Have attempted to gaslight me with lies. I'm not even sure if they are a licensed ***** now. Have threatened me and I gave a $3116 deposit where there are no long lead order items. No dates set. When I pushed for one they never showed. I want a full refund. They did not order materials and admitted that to me. My belief is that took my money to pay for other jobs and string me along for as long as they wanted to.
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Serving Metropolitan New York

    BBB Reports On

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