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Find a Location

EmblemHealth has 10 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • EmblemHealth

      55 Water Street New York, NY 10041-0004

    • EmblemHealth

      441 Ninth Avenue New York, NY 10001

    • EmblemHealth

      80 Wolf Road Albany, NY 12205

    • EmblemHealth

      Pioneer Business Park 5015 Campuswood Drive East Syracuse, NY 13057

    • EmblemHealth

      395 North Service Road, Suite 110 Melville, NY 11747

    Business ProfileforEmblemHealth

    Health Insurance
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.12/5stars

    Average of 34 Customer Reviews

    Customer Complaints

    62 complaints closed in last 3 years

    14 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    EmblemHealth, Inc., through its companies Group Health Incorporated (GHI) and HIP Health Plan of New York (HIP), provides quality health care coverage and administrative services to approximately 3.4 million people. Groups and individuals can choose from a variety of PPO, EPO and HMO plans, as well as coverage for prescription drugs and dental and vision care. EmblemHealth offers a choice of networks, including quality doctors and other health care professionals throughout the region, leading acute care hospitals across the tri-state area, and physicians and hospitals across all 50 states. With EmblemHealth’s small group plans, members get the personalized care and comprehensive coverage they need and deserve.  If you are considering EmblemHealth plans, please call 888-447-7074.  For more information about EmblemHealth, visit www.emblemhealth.com

    Business Details

    This is a multi-location business.

    Find a Location

    EmblemHealth has 10 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • EmblemHealth

        55 Water Street New York, NY 10041-0004

      • EmblemHealth

        441 Ninth Avenue New York, NY 10001

      • EmblemHealth

        80 Wolf Road Albany, NY 12205

      • EmblemHealth

        Pioneer Business Park 5015 Campuswood Drive East Syracuse, NY 13057

      • EmblemHealth

        395 North Service Road, Suite 110 Melville, NY 11747

      Headquarters
      55 Water Street, New York, NY 10041-0004
      BBB File Opened:
      10/21/1992
      Years in Business:
      77
      Business Started:
      1/1/1947
      Business Incorporated:
      1/1/1947
      Type of Entity:
      Corporation
      Alternate Business Name
      • EmblemHealth Administrators
      • EmblemHealth Neighborhood Care
      • EmblemHealth Family Dental Practice
      • Group Health Incorporated HMO
      • Health Insurance Plan of Greater New York
      • GHI (Group Health Insurance)
      • GHI HMO Select, Inc.,
      • ConnectiCare of New York, Inc.
      • EmblemHealth Services Company LLC.
      • Vytra Health Plans
      Business Management
      • Mr. Michael Palmateer PhD, Chief Administrative Officer
      • Ms. Karen Ignagni, President and CEO
      • Mr. Timothy Nolan, Chief Revenue and Health Care Delivery Officer
      Contact Information

      Principal

      • Ms. Karen Ignagni, President and CEO
      Additional Contact Information

      Website Addresses

      Customer Complaints

      62 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/16/2024

      Complaint Type:
      Order Issues
      Status:
      Resolved
      I am writing to you regarding the above captioned bills #********** for $19.62 and ********** for $510.09, with a date of ******* of *** 26,2023 from Quest ***************************** provided the incorrect information to Quest when processing my blood work with the following info:************************* **** ****************************************************** Insurance Carrier: Oxford I have contacted Quest and provided the correct name, address, and insurance information.************************* ***** ********************************************** ***** Insurance Carrier: Emblem Health (GHI)Member ID: *********** Despite my good faith efforts of updating all my information, I am continuing to receive bills directing from Quest with denials from my insurer. I am happy to pay my patient responsibility after my insurer has processed the claim.Emblem Health GHI - on your side per Quest you keep denying the bills because you cannot identify me as a member. Also states that you may not have a record of my claim as it may have been rejected before entering into your claims system.
      Read More

      Customer Reviews

      34 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Regina W

      1 star

      03/01/2024

      Mailed in my payment for coverage. The check was cashed and emblem health canceled my policy. I'm told I can't speak to a supervisor. It's ridiculous.

      Local BBB

      BBB Serving Metropolitan New York

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