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This Business is not BBB accredited

Z Ethnic

Phone: (914) 259-8319 View Additional Phone Numbers 244 5th Avenue Suite 271, New York, NY 10001 http://www.zethnic.com/ ! Z Ethnic is Believed to Be Out of Business !


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because BBB has information indicating it is out of business.


Customer Complaints Summary Read complaint details

19 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 15
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 19

Additional Complaint Information

BBB files indicate a pattern of complaints concerning orders placed on the Z Ethnic website. Consumers are telling BBB that they have not received the items they ordered from Z Ethnic even though their payments have been processed. Several consumers report that they have been waiting weeks or even months for their orders. Some consumers say they have unsuccessfully tried to contact the business via phone or email to get an update on the status of their orders or expected delivery. Other consumers state that they are also unable to reach a company representative to request a refund. Recently a few consumers have reported that the company’s website may be shut down. Most of the complaints filed with the BBB are going unanswered by this company. BBB has contacted this company to request a response to the aforementioned issues but the company did not respond.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Z Ethnic
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 17, 2013
Business Category

HEALTH & DIET FOOD PRODUCTS-WHOLESALE/MANUFACTURING

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.