BBB Business Review

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BBB Accredited Business since

Embers

Phone: (631) 873-4440 Fax: (631) 873-4442 33 Gazza Blvd. , Farmingdale , NY 11735 View Additional Email Addresses http://www.embersplace.com


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Embers meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Embers include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Embers
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 18, 2010 Business started: 04/14/2010 in NY Business incorporated 04/14/2010 in NY
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Suffolk County Consumer Affairs
725 Veterans Memorial Highway, Building #340, Hauppauge NY 11788
http://www.suffolkcountyny.gov/Departments/consumeraffairs.aspx
Phone Number: (631) 853-4600
consumer.affairs@suffolkcountyny.gov

Type of Entity

Corporation

Contact Information
Principal: Ms. Bilinda McManis, President
Business Category

FIREPLACES STOVES-WOOD, COAL, ETC. CHIMNEY CLEANING CHIMNEY CLEANING EQUIPMENT & SUPPLIES CHIMNEY LINING MATERIALS CHIMNEYS-PREFABRICATED MASONRY PANELS-PREFABRICATED MARBLE & GRANITE INSTALLATION, STONEWORK FABRICATION OUTDOOR KITCHENS CHIMNEY BUILDERS & REPAIR BARBECUE EQUIPMENT & SUPPLIES FIREPLACE EQUIPMENT-RETAIL

Products & Services

Embers sells the following brand(s): AOG BBQ, Cultured Stone, Fire Magic BBQ, Harman Stoves, Lennox Fireplace, Napoleon fireplace, Real stone

Embers offers the following product(s): electric fireplaces, Pellet, gas, wood stoves and inserts , Pre fab wood and gas fireplaces

Method(s) of Payment
visa, mastercard, discover, personal checks
Alternate Business Names
A-List Professional Home Service Corp.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.