BBB Business Review
This Business is not BBB accredited
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
This firm has misrepresented itself as a BBB Accredited Business in its print advertising (mail flyers) using the phrase "Here's why 25,000 customers including the BBB trust us with their credit card processing.". On October 19, 2012, the BBB requested that this firm cease and desist all unauthorized use of the BBB name. THIS FIRM IS NOT CURRENTLY A BBB ACCREDITED BUSINESS with the Better Business Bureau Serving Metropolitan New York. As of August 2013, the business has responded to the BBB and discontinued the use of the BBB name and logo. This case is closed.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Commerce Payment Systems include:
- 330 complaints filed against business
- 7 complaints filed against business that were not resolved
- Advertising issue(s) found by BBB
Factors that raised the rating for Commerce Payment Systems include:
- Response to 330 complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||66|
|Total Closed Complaints||330|
Type of Entity
Business ManagementMichael Mendlowitz, President Mr. David Devers, Vice President/Client Services
CREDIT SERVICES CREDIT CARD PROCESSING SERVICE