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      Country
          Country

          Find a Location

          SunCommon has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • SunCommon

              1155 Flatbush Rd Kingston, NY 12401-7011

              BBB Accredited Business
            • SunCommon

              125 Wolf Rd Suite 301 Albany, NY 12205

            • SunCommon

              442 Rte 2 Waterbury, VT 05676

            Business ProfileforSunCommon

            Solar Energy Contractors
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 5/19/2015

            Years in Business: 21

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            SunCommon is a full-service solar electric design and installation company. We believe that everyone has the right to a healthy environment and brighter future—and renewable energy is where it starts. Energy from the sun can power our lives and build vibrant communities. Our mission is to tear down barriers to clean energy and use our business as a force for good.

            Products & Services

            Full service Solar company; Solar services - residential and commercial; Energy assessment, solar options, implementation of solar solutions

            Business Details

            This is a multi-location business.

            Find a Location

            SunCommon has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • SunCommon

                1155 Flatbush Rd Kingston, NY 12401-7011

                BBB Accredited Business
              • SunCommon

                125 Wolf Rd Suite 301 Albany, NY 12205

              • SunCommon

                442 Rte 2 Waterbury, VT 05676

              BBB File Opened:
              8/27/2014
              Years in Business:
              21
              Business Started:
              7/15/2002
              Business Incorporated:
              3/20/2003
              Accredited Since:
              5/19/2015
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Hudson Solar/ Hudson Valley Clean Energy, Inc.
              Business Management
              • Marlaina Hunter, Customer Experience Manager
              • Madeline Brydges, Senior Manager of Digital Marketing
              • Ms. Molly Bisulca, Complaint Contact
              Contact Information

              Customer Contact

              • Marlaina Hunter, Customer Experience Manager
              • Madeline Brydges, Senior Manager of Digital Marketing
              • Ms. Molly Bisulca, Complaint Contact
              Additional Contact Information

              Fax Numbers

              • (866) 452-7652
                Other Fax

              Phone Numbers

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/09/2022

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              We went into contract with SunCommon for installation of a Solar Canopy. This included paying a $500 deposit, at which point the design and permitting process started. SunCommon contacted us to schedule an installation. We were not ready yet for the installation, as this is a new construction home and we are still grading our driveway and clearing trees, etc. SunCommon offered to have their contractors assist with grading and then proceed with installation, which we accepted. However, after further discussion including an onsite discussion with their contractors, we decided to postpone the installation in order to do more site work. During this discussion as well as during phone calls with the project manager, there was no indication that there would be a problem with postponing the installation, except that the later installation date might be several months away because their scheduling.The next day, we received a phone call and follow-up e-mail with the following:"Since we could not proceed with installation today given the location change of the canopy, at this time we have decided to cancel your project. I would also like to let you know that SunCommon has decided to pause offering any canopy installations for the foreseeable future. If you would like to explore other options with ****, I'm sure he would be happy to help."After receiving this e-mail, I asked for the $500 deposit to be returned, but was told that it would not be returned because of the work SunCommon had already done. I do not believe this is fair, as the deposit was to secure the contract, and not for any specific work. As the decision to cancel this contract came from SunCommon, and not from us, I believe that the $500 deposit should be refunded.
              Read More

              Customer Reviews

              0 Customer Reviews

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              Local BBB

              BBB Serving Metropolitan New York

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