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Find a Location

Top to Bottom Chimney Cleaners, Inc. has 1 locations, listed below.

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    Business ProfileforTop to Bottom Chimney Cleaners, Inc.

    Chimney Cleaning

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    53 Seward Drive, Huntingtn Sta, NY 11746-7907
    BBB File Opened:
    5/1/1993
    Years in Business:
    31
    Business Started:
    1/1/1993
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    • This firm is licensed by the Nassau County Office of Consumer Affairs to :License No.: H070410000
    Business Management
    • Mr. Steve Chiappetta, Vice President
    Contact Information

    Customer Contact

    • Mr. Steve Chiappetta, Vice President
    Additional Contact Information

    Fax Numbers

    • (631) 499-0108
      Primary Fax

    Industry Tip

    BBB Tip: Hiring a chimney sweep

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/07/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    11/2020 ***** from Top to Bottom chimney services *********************************************************************************** by ********** was paid $675 cash to replace 3 fireplace -firebox walls in a 23 year old fireplace that was still perfectly usable.The material used crumbled and the cement cracked within 3 weeks of work after carefully following their 48 hour waiting period and then building low heat fires the first weeks use.I have text communications with company acknowledging the issue that was reported within three weeks of job. They came one time to inspect, left without doing anything including not sweeping chimney or replacing chimney cap which was promised would be done. After being patient with weather excuses, the birth of a child they had, more weather delays , then winter came, NOTHING was ever done and our repeated calls and messages remain ignored/unreturned.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Matthew L

    1 star

    02/25/2023

    Avoid like the plague. Absolute worst chimney company on Long Island. Did an atrocious hack job. I have all the evidence to prove it. The owner Steve C********* then promised me a refund which turned out to be a lie. He gave me a bad check that he knew would not clear (which is bank fraud by the way) and then blocked my number and ghosted me. Unlicensed as well but fraudulently claims to be licensed on their contract.

    Local BBB

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