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          MyUSACorporation.com has 1 locations, listed below.

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            Business ProfileforMyUSACorporation.com

            Business Forms and Systems
            BBB accredited business

            At-a-glance

            Customer Reviews

            3.13/5stars

            Average of 8 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 4/5/2011

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            BBB File Opened:
            1/21/2011
            Years in Business:
            14
            Business Started:
            11/25/2009
            Business Incorporated:
            11/25/2009
            Accredited Since:
            4/5/2011
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Selene Enterprises, LLC
            Business Management
            • Ms. Julia Greenberg-Aguilar, Senior Manager
            Contact Information

            Principal

            • Ms. Julia Greenberg-Aguilar, Senior Manager

            Customer Contact

            • Ms. Julia Greenberg-Aguilar, Senior Manager
            Additional Contact Information

            Fax Numbers

            • (877) 330-1035
              Primary Fax

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/30/2024

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            ******** markets and promotes a no hidden chargers as a type of 3rd party shipping service. The repeatibility avoided answering questions, or would not answer them directly to acutual shipping cost. I am trying to ship a oversized package, and the cost has more that doubled every time. They marked the weight up improperly, and only after paying to have them reweight it, did they lower it. When I was finally forced to give in and ship to the lowest available State for me, again the mark up was about $65 to $169 dollars on an estimated wieght of 61 lbs, even though they weighed it themselves. The chat that is the only way to contact someone at the company immediately, again bounced around the answer then referred me to wait for an email response, after again offering to reweigh the package. I have been round and round with this company that cannot give a straight or honest answer to save their lives, when that is their claim to not have hidden charges. To top it off, they will not call me directly, they only keep deferring and I need an immediate answer because I am getting a storage charge every day my items sits in their warehouse. I have phone pictures of the customer service chats I have had with them. I want them to advertise the acutal cost, because they are essentially holding my item for ****** and I thought I had done plenty of research to avoid this very situation, If I paid what they are claiming, It would be far more than the value it is worth.
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            Customer Reviews

            8 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Dorothy B

            03/10/2023

            Slow as sap dripping in winter I'm guessing that only those paying for the rush service gets good service everyone else they get to you when they get around to it.

            MyUSACorporation.com Response

            03/13/2023

            Dear *******, Thank you for your feedback. Unfortunately, we are confused as to why you said our service was slow. We received your order on 09/18/22 and your company was registered with the state the next day. All of the other services included in the order were completed promptly and you received all your documents on 10/11/22. You are leaving this review 5 months after your order has been completed, which leads us to think that perhaps you have us confused with another company. Please feel free to contact us should you have any further concerns. Thank you.

            Local BBB

            BBB Serving Metropolitan New York

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