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Find a Location

Eagle Chevrolet has 1 locations, listed below.

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    Business ProfileforEagle Chevrolet

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/2/2010

    Years in Business: 22

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This is an auto dealership. 

    Business Details

    Location of This Business
    1330 Old Country Rd Rte 58, Riverhead, NY 11901-2051
    BBB File Opened:
    3/1/1995
    Years in Business:
    22
    Business Started:
    1/31/2002
    Accredited Since:
    7/2/2010
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Additional Contact Information

    Fax Numbers

    • (631) 727-0436
      Primary Fax

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Pete M

    1 star

    07/27/2023

    Brought my vehicle to this dealership for a def system light. Was told that the cost for repairs would be over $1,000. When I informed them that the truck was still under the full bumper to bumper warranty they told me it would not be covered under the warranty, and I was responsible for the bill because I used the wrong fluid. I have had this truck for over 2 years and have used the same fluid since day one, which meets the specifications in the owners manual. Chevrolet customer service made attempts for a week to reach out to this dealership and they never responded. I was forced to take the truck to another dealership. When I picked it up and spoke to the service manager he was rude right from the start. They tried to say I caused the problem because I didnt use AC Delco fluid, which is not grounds to deny a warranty claim as per the ******** **** act. They then lied and stated that I came to the dealership, removed the plates, and told them to keep the truck, which is absolutely ridiculous. One of the service workers then told the manager to kick me the f*** out. Avoid this dealership at all costs they are liars and crooks!

    Eagle Chevrolet Response

    08/16/2023

    This vehicle came into dealership with a check engine light, reduced engine power, speed reduced to 4 mph, poor fluid quality message, truck was in stage 10 warning level and DEF light on and flashing. Performed fluid quality test, which failed.DEF fluid contaminated. Like many fuels, additives, oils, and other liquid components of diesel engines, DEF is only safe and effective to use for a finite period.DEF expires after one year, assuming it isn't contaminated before then. Contaminated DEF fluid is not warranty.

    Local BBB

    BBB Serving Metropolitan New York

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