Business ProfileforAJ Madison

The delivery was done through AM Transportation Logistics. My delivery was scheduled on April 11, 2024 from 6-10 a.m. However, the driver, ***** from AM Transportation Logistics called me on April 10, 2024 to see if I was available from 7-8 p.m. I told him I would be, and they delivered the three appliances.What transpired during and after has been a nightmare. They unboxed each appliance in front of my home. They dropped my range causing a huge dent on the right side. They refused to install the range too. Both installers ***** and ****** from AM Transportation Logistics failed to inform me they dropped my range as they were coming to my front door. They carried the range with their hands versus placing it on a dolly.The refrigerator was also heavily damaged on both sides, and they forgot to send me the bottom panel to the refrigerator to cover the bottom of the refrigerator. Nor did they connect the water line to my refrigerator. Furthermore, the dishwasher was also heavily damaged. There are marks on the front panel and a big chip on the top right-hand corner of the dishwasher.Each item came so damaged. The range was so heavily dented it wobbled and could NOT be installed straight because it had a huge dent on the right side.Furthermore, April 12, 2024, I had a plumber out here to install the range. There was a gas leak. The range not only came damaged, but ***** installed the flex pipe to the range and did not tighten it. I had to call ATMOS GAS for a gas leak emergency.ATMOS GAS came out here on April 12, 2024. They found a small gas leak due to the fact ***** did not properly install the flex pipe to the adapter correctly.Lastly, ***** forged initials on a receipt he emailed to me on April 10, 2024. He emailed me the receipt and I noticed the receipt asked if the appliances were new, if the appliances came in undamaged boxes. To each question was an answer YesI was never told of this, nor did any one of the installers speak to me about these questions.