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Find a Location

AJ & Associates Public Adjusters has 1 locations, listed below.

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    Business ProfileforAJ & Associates Public Adjusters

    Public Adjuster

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    AJ & Associates (Alan Jacoby) is a public adjuster, specializing in negotiating & settling insurance property damage claims.
     

    Business Details

    Location of This Business
    2184 Willow St, Wantagh, NY 11793-4225
    BBB File Opened:
    12/23/2014
    Years in Business:
    10
    Business Started:
    7/11/2013
    Business Incorporated:
    7/11/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Rapid Claims Service LLC
    Business Management
    • Mr. Alan Jacoby, CEO
    Contact Information

    Principal

    • Mr. Alan Jacoby, CEO

    Customer Contact

    • Mr. Alan Jacoby, CEO

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/14/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    I hired **** to be my public adjuster after my home suffered water damages. He stated via text on October 29, 2022 "Once all the work is done I need photos and I will put an invoice together to get the recoverable depreciation. They will issue the money only after the work is completed." On November 2 again via text I followed up with him and he then stated "I have it. I will try and get to it today it's on my list."Again on November 7 I followed up yet again via text to which he replied "I have to put the invoice together I am out-of-town until Wednesday." On November 18th I sent another follow up and to that he stated "Good morning. I am working on the invoice. You have to stop emailing the adjuster from utica about the **************** on same email. The invoice is a courtesy. It's really your responsibility to get the appropriate invoice and submit. It does not look good that the ins adjuster sees an email of you asking me for a contractor invoice." Monday November 28th I sent another text & a follow up phone call to **** and he told me he would have to to me by that Thursday December 1. Yesterday, December 12th I sent another text to which I received a nasty & rude text back from **** that stated "Making you look bad? First of all I was dealing with a family health issue and I owe you ZERO explanation. Let me explain something to you. I promised nothing. Never used the word promised. I said I would do it as a courtesy which I do not have to do. I went above & beyond and got your claim covered and paid which would of never been covered without my presentation of it. Now you ****** me off and I am not going to do the courtesy. See how that works? It's your responsibility to get your own invoice from your own contractor showing you spent the money. Not mine. So figure it out and send them your invoice for the repairs that you paid for."I never would have known about this recoverable depreciation had **** not told me about it!!!!
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    Customer Reviews

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