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          Find a Location

          Rio Grande Credit Union has 6 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Rio Grande Credit Union

              301 Rio Bravo Blvd SE Albuquerque, NM 87105-7402

            • Rio Grande Credit Union

              1211 4th St NW Albuquerque, NM 87102-1414

            • Rio Grande Credit Union

              485 Coors Blvd NW Albuquerque, NM 87121-1415

            • Rio Grande Credit Union

              10001 Lomas Blvd NE Albuquerque, NM 87112-5276

            • Rio Grande Credit Union

              1526 Unser Blvd SE Rio Rancho, NM 87124-6377

            Business ProfileRio Grande Credit Union

            Credit Union
            Multi Location Business

            Contact Information

            301 Rio Bravo Blvd SE

            Albuquerque, NM 87105-7402

            Visit Website
            (505) 262-1401

            Business hours

            9:00 AM - 6:00 PM
            Business Hours
            9:00 AM - 5:30 AM
            9:00 AM - 5:30 PM
            9:00 AM - 5:30 PM
            9:00 AM - 5:30 PM
            9:00 AM - 6:00 PM
            9:00 AM - 1:00 PM

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            8 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 71

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This Company's business is Credit Unions

            Business Details

            This is a multi-location business.

            Find a Location

            Rio Grande Credit Union has 6 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Rio Grande Credit Union

                301 Rio Bravo Blvd SE Albuquerque, NM 87105-7402

              • Rio Grande Credit Union

                1211 4th St NW Albuquerque, NM 87102-1414

              • Rio Grande Credit Union

                485 Coors Blvd NW Albuquerque, NM 87121-1415

              • Rio Grande Credit Union

                10001 Lomas Blvd NE Albuquerque, NM 87112-5276

              • Rio Grande Credit Union

                1526 Unser Blvd SE Rio Rancho, NM 87124-6377

              Location of This Business
              301 Rio Bravo Blvd SE, Albuquerque, NM 87105-7402
              BBB File Opened:
              10/21/1991
              Years in Business:
              71
              Business Started:
              1/1/1953
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 33302 for this business, issued by National Credit Union Administration (NCUA)

              These agencies may include:

              National Credit Union Administration (NCUA)

              1775 Duke Street

              Alexandria VA 22314

              (800) 755-1030

              https://mapping.ncua.gov/

              BBB records show a license number of 29820 for this business, issued by National Credit Union Administration (NCUA)

              These agencies may include:

              National Credit Union Administration (NCUA)

              1775 Duke Street

              Alexandria VA 22314

              (800) 755-1030

              https://mapping.ncua.gov/

              Hours of Operation

              Primary

              M:
              9:00 AM - 5:30 AM
              T:
              9:00 AM - 5:30 PM
              W:
              9:00 AM - 5:30 PM
              Th:
              9:00 AM - 5:30 PM
              F:
              9:00 AM - 6:00 PM
              Sa:
              9:00 AM - 1:00 PM
              Business Management
              • Mr. Mike Athens, President/CEO
              • Mr. Luke Tanner, Assistant Vice President
              • Ms. April Bradshaw, Vice President of Operations
              Contact Information

              Principal

              • Mr. Mike Athens, President/CEO
              • Ms. April Bradshaw, Vice President of Operations

              Customer Contact

              • Ms. April Bradshaw, Vice President of Operations
              Additional Contact Information

              Fax Numbers

              • (505) 366-5020
                Primary Fax

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              8 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/16/2024

              Complaint Type:
              Billing Issues
              Status:
              Resolved
              I was recommended Rio Grande Credit Union by family. I started an account a few months now. I have online banking and ive been seeing double charges. I'm working on getting a new vehicle. They said this is a great bank. So I've had this bank for the last few months. I've been noticing on online banking that if I use a certain amount of funds it takes twice the amount then a week or so later it credits it back into my account. So last month and this month they have done repeated overdraft on me just to put money back into my account a week later for the hold on funds. After I'm forced to pay overdrafts fees. This is the second month and it's been a disaster of a bank. I called and reported this. I get " that's so weird " " I'll note your account " then I asked to get an inquiry into my account and get a reverse on all the overdraft fees she said that's impossible we are very strict and will not but I'll send this out. Just to have another hit on my bank double charging again 3 hrs after I reported it. Horrible nightmare banking with them. I'm constantly checking my account to see how much money they took now. It should be like this. The amount today alone is more then 50 not including last month.
              Read More
              Read 7 More Complaints

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Eduardo R

              10/06/2023

              The worst and racist ******************** 2 years trying to qualify for a house credit, after showing proof of income they said wasn't enough, then my accountant show proof still wasn't enough, is the worst place to do business with. DO NOT DO ANY BUSINESS WITH RIO GRANDE CREDIT UNION.

              Rio Grande Credit Union Response

              10/11/2023

              Due to privacy regulations, we cannot disclose specific information about our members. We have reached out to our member to collect the necessary information or documents to complete the transaction requested. Thank you.

              Local BBB

              BBB Serving New Mexico and Southwest Colorado

              More Info on Local BBB

              BBB Reports On

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