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Find a Location

Trinity Solar has 9 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforTrinity Solar

    Solar Energy Design
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    2.54/5stars

    Average of 87 Customer Reviews

    Customer Complaints

    137 complaints closed in last 3 years

    63 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/6/2001

    Years in Business: 30

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    This is a multi-location business.

    Find a Location

    Trinity Solar has 9 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      2211 Allenwood Rd, Wall Township, NJ 07719-9692
      BBB File Opened:
      3/14/1995
      Years in Business:
      30
      Business Started:
      2/18/1994
      Business Incorporated:
      2/18/1994
      Accredited Since:
      12/6/2001
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 13VH01244300 for this business, issued by NJ Division of Consumer Affairs

      These agencies may include:

      NJ Division of Consumer Affairs

      124 Halsey Street, 7th Floor, PO Box 45027

      Newark NJ 07102

      (973) 504-6200

      https://newjersey.mylicense.com/verification/

      BBB records show a license number of 19HC00558500 for this business, issued by State Board of Examiners of Heating, Ventilating, Air Conditioning and Refrigeration (HVACR) Contractors

      These agencies may include:

      State Board of Examiners of Heating, Ventilating, Air Conditioning and Refrigeration (HVACR) Contractors

      PO Box 47031

      Newark NJ 07101

      (973) 504-6250

      http://www.njconsumeraffairs.gov/hvacr

      Type of Entity:
      Corporation
      Alternate Business Name
      • Trinity Heating & Air, Inc.
      Hours of Operation

      Primary

      M:
      9:00 AM - 5:00 PM
      T:
      9:00 AM - 5:00 PM
      W:
      9:00 AM - 5:00 PM
      Th:
      9:00 AM - 5:00 PM
      F:
      9:00 AM - 5:00 PM
      Sa:
      9:00 AM - 5:00 PM
      Business Management
      • Ms. Kristen Drigon, Director of Sales and Marketing
      • Ms. Rachael Guadagno, Director of Customer Care
      Contact Information

      Customer Contact

      • Ms. Rachael Guadagno, Director of Customer Care
      Additional Contact Information

      Fax Numbers

      • (732) 780-6671
        Primary Fax

      Phone Numbers

      Customer Complaints

      137 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/11/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      Trinity Solar lied to us by telling us our pricing would be fixed and instead the pricing fluctuates. They defrauded ** into believing what they said and rushed our signing of the documents. Now the panels are up, theyve acknowledged texts between us and their representative and wont do anything to fix the problem.
      Read More

      Customer Reviews

      87 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Martha T

      1 star

      04/10/2024

      Trinity Solar installed 38 solar panels on my 8 year old roof in 2019. I was told I wouldn't need to replace my roof for 12 to 15 years, as their prior inspection proved that my roof was sound. Shortly afterwards, I called Trinity because I had water coming in thru my ceiling fan into my light globe upstairs, the 1st winter. Over the last 4 years, Trinity has been out numerous times, patching, fixing, repairing, my roof and ceilings, none of which, according to them had anything to do with the solar panels. The 1st winter, I had glaciers on the inside of my front porch. Every time the snow melted I would have waterfalls in my upstairs windows. The roof leaks were so bad for 4 years that it rotted the front porch to the point the roof was sagging. Trinity came out many times. Never the same person twice. No one knew anything about previous problems. Always had to start telling the story of events over and over again. Talk about the run around. I had to have the front porch repaired summer 2023. Once the ceiling was opened up, there was the evidence of years of leaking. It was suggested that I needed to replace the roof, best to not go another winter as bad as it was. So Trinity replaced a 13 year old roof. All seemed fine thru days of rain, until the put the solar panels on 2 weeks later. Within days, I had water pouring in my upstairs windows again. The crew came out, did a water test and came to no conclusion. I forbid them entry on my property any longer until I had someone backing me up. I contacted the attorney general and the ********** of ******** Protection to help. I am waiting for a caseworker as of 4-11-24. Trinity accepts no responsibility for their faulty solar panel installation. I contacted my homeowners ******* The adjuster showed clearly the panels were not properly installed. Trinity refuses to accept the adjusters proof. and so , here I am .. waiting for my case worker. DO NOT EVER USE TRINITY SOLAR !!

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