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This business is not BBB accredited.


View Additional Phone Numbers 3400 Dundee Rd  Ste 180, Northbrook, IL 60062 http://www.purityselect.com View Additional Web Addresses

Click for BBB Rating on HGH.com

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This company offers consultant.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB Complaint Information

Find aggregate BBB complaint information for HGH.com. BBB of Chicago & Northern Illinois has the full report as that BBB handles all complaints for HGH.com.

Additional Information

BBB file opened: September 16, 2008 Business started: 03/01/2010 in NJ Business incorporated 03/01/2010 in IL
Type of Entity


Business Management
Mr. Matthew Coleman, Owner Mr. Daniel Levin
Contact Information
Principal: Mr. Matthew Coleman, Owner
Customer Contact: Mr. Daniel Levin
Business Category

Health & Diet Products - Retail Vitamins & Food Supplements

Method(s) of Payment
Credit Card, Debit Card, Wire, eCheck
Refund and Exchange Policy
The product referenced is sold with a specific warranty defined at the time of sale. If no warranty is defined or specified, a 90 day unconditional warranty is guaranteed. Any product returned within the warranty will be offered a full refund for any reason. For returns outside of the warranty period, a refund or replacement will only be accepted if a Return Merchandise Authorization or RMA has been provided by the SELLER. If A product is sold with a general guarantee and does not provide additional guarantee provisions at the time and place of the sale then the product is sold with a general guarantee only. This guarantee is a pledge to replace an item that suffers from manufacturer defect only. This does not cover misuse or general customer dissatisfaction. The seller shall determine at the time of receiving an RMA product at it's sole discretion if a refund or replacement is allowable under the terms of the sale. At no time will a returned item be sent back to the customer should it be determined by the seller that the requirements for a refund or a replacement have not been met. The Buyer understands that all rights to view the product and all license or resale rights terminate when the product is returned for a refund. If the Buyer does not contact the Seller during the refund or replacement period, Buyer agrees that the Seller may construe silence as a full, complete and final acceptance of the product, service or membership with no further right of redress or refund for any reason due the Buyer.REFUNDS MAY ONLY BE ISSUED BACK TO THE CREDIT CARD THAT WAS ORIGINALLY CHARGED. 

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.