ComplaintsforH G H Quality Blend, Lowsterol, Extremedy,Bruderon, Inc
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Complaint Details
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Initial Complaint
12/01/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Order Date 5/31/2022 Shipped to Me: 6/13/2022 Amount Paid $131.99 Website ******* Website states 90 Day Monday Back Gurantee If for any reason you are not completely satisfied with your results while using any of our products, simply return the bottles for a full refund. We know you'll be pleased with your results, so order risk-free ************* Returned: 08/31/2022 **** Tracking# ********************** I've sent several emails to customer service as to the status of my refund and the reply that I repeatedly got back was Corporate would be contacted and they would follow-up with me they never did . Other email requests about the status of my refund I was told that they would email corporate but they never received any response from Corporate.Initial Complaint
09/16/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
This company has been outright fraudulent in their dealings with me.Sent unauthorized substitute product, refused to replace or refund even with the product returned.Now, they have ceased all communication with me altogether.Do not use them or their products!!They have no integrity and I received NO benefit from their overpriced products. Initial transaction 5/8/2022 Have returned product, have contacted multiple times over past 4 months with no resolution and only dishonest replies as responsesInitial Complaint
08/20/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Back in July of 2021, I bought the growth factor + supplement from HGH.com. My order number was: HGH.com227460 .There is a full refund guarantee on there supplements if they do not work or if the customer is not satisfied with the product. The refund is stated to be valid for three months. As I used the supplements-- in accordance with the directions-- they did not work and I reached out to their staff to ask for a refund in October (three months after the purchase). **** from HGH told me that I could send the bottles back to their address and they would either send give me store credit, send out replacements, or give me a refund on the original card. They even said they would be willing to send me double the amount of my original order as a replacement. None of those things occurred; because of this, I periodically reached out to ask the status of the refund and to see what we could do to remedy the situation. It has been almost a year since I reached out to them, and they still have not done anything about giving me a replacement or refund. I have theses interactions over email and would be happy to show them to the BBB.
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.