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Business ProfileforTom James Company
At-a-glance
Customer Complaints
11 complaints closed in last 3 years
4 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Products & Services
Business Details
This is a multi-location business.
- Headquarters
- 263 Seaboard Ln, Franklin, TN 37067-4877
- BBB File Opened:
- 12/28/1966
- Years in Business:
- 57
- Business Started:
- 6/1/1966
- Business Incorporated:
- 12/4/1972
- Accredited Since:
- 1/19/2012
- Type of Entity:
- Corporation
- Hours of Operation
Primary
- M:
- 8:00 AM - 5:00 PM
- T:
- 8:00 AM - 5:00 PM
- W:
- 8:00 AM - 5:00 PM
- Th:
- 8:00 AM - 5:00 PM
- F:
- 8:00 AM - 5:00 PM
- Business Management
- Ms. Barbara Carns, Client Services Manager
- Mr. John Hitt, CFO - Franklin
- Contact Information
Principal
- Mr. John Hitt, CFO - Franklin
Customer Contact
- Ms. Barbara Carns, Client Services Manager
- Additional Contact Information
Fax Numbers
- (615) 771-0492Primary Fax
- (615) 771-0492
Customer Complaints
11 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
10/06/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Resolved
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Tara M.
01/19/2024
Tom James Company Response
01/23/2024
First please allow me to apologize for any inconvenience you have experienced. I need to locate your account can you please provide your husband's name and our representatives name if you recall it so that I can locate your account and try to resolve this for you.
Customer Response
01/23/2024
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