BBB Accredited Business since 06/16/1992
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A BBB Accredited Business since 06/16/1992
BBB has determined that Ascend Federal Credit Union meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Ascend Federal Credit Union's rating include:
- 7 complaints filed against business
Factors that raised Ascend Federal Credit Union's rating include:
- Length of time business has been operating.
- Response to 7 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||4|
|Problems with Product / Service||3|
|Advertising / Sales Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||7|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Ascend Federal Credit Union
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity
Non Profit Corporation
Contact InformationPrincipal: Ms. Caren Gabriel (President/CEO)Ms. Debra Boyd (Director of Branch Operat)Ms. Tracy Moore (Director of Branch Operat)
Credit Unions, Mortgage Lender, Mortgage Brokers
Products & Services
According to information supplied by the company, it offers credit union financial services.
Alternate Business NamesAEDC Federal Credit Union
Industry TipsMortgage Loans