This Business is not BBB Accredited
Phone: (800) 282-3214Fax: (800) 296-3317View Additional Phone NumbersPO Box 140065, Nashville, TN 37214
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Capital Accounts specializes in the collection of overdue balances. The company reports balances to all three national credit bureaus in order to assure accounts are recovered. They also provide skip tracing as well as a series of letters and phone calls.
Capital Accounts is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Capital Accounts' rating include:
- 85 complaints filed against business
- Failure to respond to one complaint filed against business.
Factors that raised Capital Accounts' rating include:
- Length of time business has been operating.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||80|
|Problems with Product / Service||4|
|Advertising / Sales Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||85|
Customer Reviews Summary Read customer reviews
3 Customer Reviews Customer Reviews on Capital Accounts
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3 Customer Reviews|
Capital Accounts has provided BBB with the following link for consumers to use who have been contacted by the company regarding the collection of a debt: http://www.usecapital.com/home/consumer form.html
Capital Accounts has also provided the following email addresses as another method for debtors and the company's clients to communicate with the firm for inquiries or concerns:
BBB advises debtors who have a dispute with a collection agency to take the following steps prior to filing a complaint with BBB:
* Notify the collection agency in writing via certified return receipt mail of your dispute within 30 days of receipt of the collection notice. Be sure to send a copy to the original creditor seeking their assistance in resolving the dispute.
* Request that all communication be done in writing and keep copies of all correspondence sent and received.
* Allow the collection agency 30 days upon receipt of the written dispute to obtain verification of the debt and/or supply a copy of the judgment.
For more information regarding the Fair Debt Collection Practices Act please contact the Federal Trade Commission at http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre27.pdf
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Tennessee Department of Commerce & Insurance
500 James Robertson Parkway, 4th Floor
Nashville, TN 37243
BBB records show a license number of 708 for this company, issued by Tennessee Department of Commerce & Insurance. Their web address is http://www.state.tn.us/commerce/.Type: unknown
Type of Entity
Limited Liability Company
Business ManagementPrincipal: Mr. Greg Nowicki (President)
Contact InformationStephanie Brake (Compliance Paralegal)
Products & Services
The company offers billing & collection services.
Industry TipsCredit - Fair Debt Collection
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview