BBB Business Review

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BBB Accredited Business since 03/13/2006

Closets By Design

Phone: (615) 261-8700Fax: (615) 261-8705277 Mallory Station Rd Ste 107, FranklinTN 37067-8251 Send email to Closets By Design

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BBB Accreditation

A BBB Accredited Business since 03/13/2006

BBB has determined that Closets By Design meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Closets By Design's rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

36 Customer Reviews Customer Reviews on Closets By Design

Customer Experience Total Customer Reviews
Positive Experience 36
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 36 Customer Reviews

Additional Information

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BBB file opened: 07/11/2005Business started: 07/11/2005
Type of Entity

Limited Liability Company

Contact Information
Principal: Mrs. Sandra Sokol (President)
Business Category

Closet Systems & Accessories, Floors - Garage, Cabinets, Organizing Services - Household & Business, Office Furniture & Equipment, Shelving, Garage Organization

Products & Services

According to information supplied by the company, it offers custom closet organizers for the home, office, garage, pantry, laundry and more.

Alternate Business Names
MSS Enterprises, LLC

Customer Review Rating plus BBB Rating Summary

Closets By Design has received 5.0 out of 5 stars based on 36 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.