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Find a Location

CrankyApe.com has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforCrankyApe.com

    Online Auctions
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.91/5stars

    Average of 11 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    7 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/12/2017

    Years in Business: 23

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    According to the information provided by the business they offer RV and boat sales. 

    Products & Services

    CrankyApe.com offers Re-market specialty vehicles to the general public.

    Business Details

    Location of This Business
    1101 Spiral Blvd, Hastings, MN 55033-4071
    BBB File Opened:
    4/4/2005
    Years in Business:
    23
    Business Started:
    9/4/2001
    Business Started Locally:
    9/4/2001
    Business Incorporated:
    9/4/2001
    Accredited Since:
    5/12/2017
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    8:30 AM - 5:00 PM
    T:
    8:30 AM - 5:00 PM
    W:
    8:30 AM - 5:00 PM
    Th:
    8:30 AM - 5:00 PM
    F:
    8:30 AM - 5:00 PM
    Sa:
    8:30 AM - 2:00 PM
    Su:
    Closed
    Business Management
    • Brian Livingston, Owner
    • Mr. Phil DeBilzan, Owner/Manager
    • Arnie Baker, Operations Manager
    Contact Information

    Principal

    • Brian Livingston, Owner
    • Arnie Baker, Operations Manager

    Customer Contact

    • Arnie Baker, Operations Manager

    Industry Tip

    BBB Tip: Smart shopping online

    Customer Complaints

    10 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    11 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sean R

    1 star

    08/26/2024

    No matter what one says about their experiences with crankyape it is never crankyape's fault according to them. How many auction houses do not let the bidders see their bids in a portal after bidding? Is that normal? does Proxibid do it? Does Ebay do it? Does anyone else that is a major auction house have a system where one places a bid of any kind and there is no email acknowledgement or a place in the portal of that business where one can see their bid and the status of it? Many have posted online about how Crankyape leaves out clear..very clear damage or issues in their advertisement. My first buying experience was Unit 125285. See the note about the staining on the ceiling? In real life that means a combination of extreme smoke and the smell of a biohazard that made the unit uninhabitable without thousand and thousand of dollars of removing every soft item and discarding it with multiple professional grade chorine odor remover. My last experience was Unit 137383. I had placed 2 make an offer BIDS and two were rejected. I then sent a email via the crankyape website link on the listing and asked if it smelled and referred to my past experience. I received no response but took the risk to Make and Offer BID again. The popup window that acknowledges these bid popped up as usual and it was the normal your offer will be submitted to the seller. The auction ended at 2am the next day. I never received a rejection bid. My wife spent all day Sunday waiting to get the email that we won since no rejection ever came. I called the office and the rest goes down hill much quicker with the typical crankyape behavior of blaming everyone except themselves. I think, we must push for the State and Federal Government to investigate this business from top to bottom. It is not a normal functioning auction house. Soon, someone from crankyape will comment on this post...remember liars are never honest and watch what they come up with.

    CrankyApe.com Response

    09/10/2024

    Looks like there was some miscommunication with customer service.  They thought you had bid on the unit when it was live, rather than a make offer bid.  That said, your offers were rejected by the seller. There was a delay in response to your 8/24 offer because we were closed until 8/26, which we then rejected the offer.  We do apologize for not getting back to you about the odor question and I will handle that on our end.  We're always striving to improve and you have brought to our attention some items worth looking into.  Thank you.

    Local BBB

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