BBB Accredited Business since 08/17/2011
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A BBB Accredited Business since 08/17/2011
BBB has determined that Direct to Consumer meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Direct to Consumer's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 317 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||76|
|Billing / Collection Issues||110|
|Guarantee / Warranty Issues||1|
|Problems with Product / Service||74|
|Total Closed Complaints||317|
Customer Reviews Summary Read customer reviews
27 Customer Reviews on Direct to Consumer
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||27|
Contact InformationPrincipal: Jo Anne Bailey Customer Contact: Norma Hernandez Cami Benge
Checks - Printing
Products & Services
According to the information supplied by the company, Direct to Consumer offers checks, address labels, checkbook covers, check-related accessories and business checks.
Alternate Business NamesArtistic Checks, Check Gallery, Check Crafters, Checks.com, Life Checks, Message!Products, Designer Checks, 4checks, Identity Check Printers, Checks Unlimited, The Styles Check Company, Wishing Tree Designs, Custom Direct
BBB Program ParticipationThis company has agreed to use special procedures including arbitration, if necessary, to resolve disputes through their participation in the following programs: BBB Identification, BBBOnLine.
Industry TipsBBB WARNS CONSUMERS ABOUT FAKE CHECK SCHEMES
Understanding Check 21
If you choose to do business with Direct to Consumer, please let them know that you contacted BBB for a Business Review.